Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
LLanting(Alice)The hotel boasts comprehensive facilities, is clean and hygienic, has a beautiful environment with a strong artistic atmosphere, and offers warm and attentive service. I stayed in a lake-view room with a balcony; the view from the window was stunning, with lush trees and emerald green lake water, perfect for a stroll. The hotel's beautiful environment is ideal for travelers looking to relax and unwind.
HHIROSHIStayed for 3 nights with my family. The hotel room and restaurant were very clean and comfortable.
There is a pool where children can play, and the sea is right in front of you, so the location was great.
GGuest UserWe came to meet our physician & surgeon who was also at the Renaissance. Service in all areas EXCEPT check in/out was exceptional. When the staff for check in would answer phones before taking care of lines of customers, there is something wrong. There was one service person who was very very good. Her name was Mechenzie. She was fast and accurate. A necessity with impatient customers and long lines of them.
GGuest UserI would like to commend the excellent customer service of the front desk staff especially Nike, Marilyn and the assistant manager, I believe his name is Tommy. They are very caring and went above and beyond just checking me in. Nike assisted us with our printing issues which helped us tremendously in preparing for our association’s event the following day. Tommy, helped me gather my stuff when I transferred to another room the next day due to fire alarm lights that wouldn’t turn off. That’s the only negative experience of my stay. There was a fire drill at 3am. The flashing light didn’t go off after the sound was turned off. The maintenance people had to work on the issue so I got transferred to another room. Tommy’s assistance during the move is much appreciated.
GGuest UserI recently stayed at the Sheraton Park Hotel at the Anaheim Resort and it was the perfect choice for our family Disneyland vacation. The location is incredibly convenient — just a pleasant 10-15 minute walk to the entrance of Disneyland and Disney California Adventure. No need for shuttles or expensive parking; we could easily head to the parks in the morning and come back for a quick rest whenever we wanted.
The hotel offers 24/7 customer service, which was a real lifesaver after long days at the theme parks. Whether we needed extra towels, help with directions, or late-night recommendations, the staff was always available and responsive. Speaking of service, the overall staff was friendly, helpful, and professional — they truly made us feel welcome from check-in to check-out.
One small suggestion for improvement: while breakfast is available, I wish there were even more variety and options for breakfast choices. A wider selection of international dishes, healthier alternatives, or more customizable stations would make the morning meal even better, especially for families with different preferences.
Overall, the rooms were comfortable, the pool area was relaxing, and the hotel has a nice, modern vibe after recent updates. If you’re looking for a convenient, well-serviced hotel close to Disneyland, I would definitely recommend the Sheraton Park Hotel at Anaheim Resort. Great for making the most of your Disney trip!
GGuest UserThe hotel is right between the source and residential area so there's no self parking. If you park overnight at the source, you might risk being towed. The only option is valet parking for $25 a night, which isn't bad compared to the places in LA we were going to. They give you a ticket with a QR on it and every morning, you just have to scan it 5-10 minutes before going downstairs and that gives them ample of time to pull it up from their garage. The lobby smells weird but the rooms smell just fine. My parents really enjoyed the the king size bed with pool view and our room worked out just fine. I wish we had the time to swim in the pool though. We were just so tired from our itinerary during the day. Every night we returned to our room, the sheets were changed and we got new towels. One day they came at 8am when we were still sleeping in so they were super on top of it. We ran out of conditioner and that was never refilled but I also never told them what I specifically needed. The check out process was super swift. They just end up deducting the valet fee from the deposit, which is $75 a night.
Ssalinda1The biggest highlight of this hotel is the free shuttle service to and from Disneyland! It drops you off right at the park entrance, so you don't have to wake up early to walk or take a taxi. You can sleep in and head out at your leisure. Even when the park closes late at night, there's a shuttle to pick you up and take you back to the hotel. After a whole day of walking, your feet are probably killing you, so having a shuttle is such a lifesaver! The shuttle drivers are all very friendly, and the service is always on time. The only thing to remember is to check the shuttle schedule in advance so you don't miss the last bus.
🏨 Room & Facilities
The room was very clean, and the two large beds were perfect for two adults and two children. There's also a bathtub, which was super relaxing for a soak after a long day. All the basic amenities are provided, including a fridge, microwave, and TV. The front desk staff were also very welcoming, and check-in and check-out were both quick.
LLakwtseraThe hotel is a bit old but I like the setup as it is a suite. The location is not far from disneyland.
On our forat day hte rooms.wanst cleaned. Every day after, I had to wait for.thwm.to come by and we had to go.outsode the door.for.them.to clean it even then, they did not really clean it to standarda I.whad to ask them to vacuum the floor. They also do not give us 4.towels as what I have reserved. They want us to call the service desk and they come to.del8ver it so not bad. I just think it's ridiculous when the housekeeping itself.reuse to give extra.
I only went.t9 a breakfast once. It looks like they always have the same menu every day.
Overall, it's not that bad. But if they improve the service, that would be a wonderful hotel.
HHaipiao79The location is close to the sea, but it is sandwiched between two roads, so it's a bit of a detour if you go out for dinner. The room is large, with two TVs, but the facilities are old, and the service staff is nice. I stayed for two nights and the overall feeling was okay.
What are available deals for hotels in Orange County?
There are multiple promotions and discounts all year round for Trip.com users . Please check the promotions page to see what promotions are available now on Trip.com.
Which hotels with fitness facilities in Orange County are popular?