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9.4/10
Outstanding
GGuest UserThe hygiene of the room needs to be improved, the sheets had blood stains and the quilt was a bit dirty. However, the service staff's attitude was very good and the replacement was immediate. And the most important point is that the transparent door between the room and the bathroom is so obscure that my son’s girlfriend bumped into it twice. And I learned from the service staff that many people hit their heads, but the ointment to reduce swelling was very effective. There are so many people who have hit their heads and why there is still no improvement. It is worth pondering. Overall, the service is perfect and the room environment and facilities are also ok. Hygiene needs to be improved.
GGuest UserThumbs up! It's a beautiful and relaxing place. You can soak in hot springs, swim endlessly and relax. The rooms are large and clean. There are exercise rooms and reading rooms. It's elegant and comfortable. The service is also very kind and warm. You can go there nearby. You can walk around the Xuhai Prairie and the beautiful coastline, and have delicious meals. It is a perfect tourist destination for enjoyment. It is a place where good friends can play and have fun together. It is worth going back again and again. Due to the long distance, if you can have a three-day and two-night trip, you can enjoy a happy, relaxed and beautiful mood. It is recommended that the hotel have a long vacation project so that more people can enjoy it.
AAnonymous UserHello Trip.com,
I have a major concern regarding my two-night booking at Kenting Yoho Beach Resort for April 19-20, 115/4/18. When I booked through Trip.com, the hotel description stated that there were indoor and outdoor swimming pools. However, upon check-in, I found out that the ocean view pool was closed, and apparently, it has been closed for several months. My husband and I had planned to go swimming, but we couldn't because it wasn't open.
I'm not blaming the hotel at all. My point is, when I book a hotel room on a platform like Trip.com, I expect to receive accurate information before making a reservation. It's frustrating to see a facility listed on the platform, only to discover upon arrival that it's been closed for months.
Overall, I found the room prices at Yoho Beach Resort to be excellent value for money, despite a few issues:
1. The staff were all very friendly and pleasant, though their professional skills were average.
2. The paid SPA massage service was fantastic, with a Thai-style approach. You won't find a better service like this in Hengchun.
3. It's very close to diving spots; you can just walk there.
4. Yoho's beachfront is beautiful and easily accessible on foot.
5. The price might even be cheaper than some B&Bs, yet it offers so many complimentary services.
6. There's a functional coffee shop.
However, many areas in the rooms and public spaces haven't been renovated. The bathroom and overall cleanliness of the room were quite average. If decor and pristine room cleanliness are high priorities for you, then Yoho might not be the best choice. Nevertheless, it definitely has its unique strengths.
GGuest UserThe quality of the guests is poor. They are still running and jumping at three o'clock in the middle of the night. If you don't sleep, you don't want to sleep downstairs. It is useless to inform the second time in a row. This kind of guest is really