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9.4/10
Amazing
GGuest UserHotel location is amazing. Terrace bar on level 7 with views of the Guggenheim was wonderful! Going up to the bar and getting some drinks and snacks was really lovely and the staff at the bar, reception and everywhere in the hotel were always friendly and helpful.
Really enjoyed the stay! Close to great restaurants and cafes for breakfast, lunch, and dinner. Try your best to follow a more Spanish time for lunch and dinner to feel the atmosphere and the culture. Late lunch, late dinner, snacks in between such as pintxos and vermouth at different bars around the area.
GGuest UserBest hotel I have stayed!!! Thank you very much for every detail specially for the baby. There was a cot, baby bath, all bathroom amenities for the baby and ever to milk heated! We truly appreciate this! Better hotel than 5star hotels in Barcelona, London and Madrid!!! The concierge team were so helpful too :)
MMiu Shan SusannaGreat breakfast with many choices of food & very comfortable atmosphere. All hotel staff provide very good & professional services, especially the reception & the technical staff. The lobby lounge “EL Hall” is excellent, we were there everyday.
SSergei TonkovExcellent hotel - excellent value for money
We were very pleased with our stay. Excellent value for money: reasonable price, great location - everything is close by, including attractions, transport and good restaurants.
The service is at a high level: the staff is friendly, quickly responds to any requests. The breakfasts were a pleasant surprise - fresh products, good choice, everything is delicious. The rooms are clean, neat, with a nice design and everything you need for a comfortable stay.
The only small minus is that the soundproofing with the corridor could be better. If someone passes by or talks in the corridor, it is audible. But if you do not sleep until late and get up around 8-9 am, then this will not cause much discomfort.
Overall - a great place for a short or long stay. We would be happy to come back again.
GGuest UserStayed a couple of nights in NYX Hotel Bilbao. The location of the hotel is ideal, with most attractions within easy walking distance. Close to the old part of Bilbao which has plenty of restaurants and bars. Also close to shops and a nice riverside walk to the Guggemheim museum. Can’t rate food as did not use hotel amenities. Overall the hotel had a modern stylish feel to it. Check in and out was speedy and staff were courteous.Rooms are quite small and the glass walled bathroom may not suit everyone’s taste. All in all, we were happy to stay at this hotel for it’s location and overall stylishness.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
GGuest UserFantastic hotel , spotlessly clean and room cleaned with towels changed although we were only there for 2 nights . Breakfast was Fantastic, a great selection to choose from and ideally located not too far from the town. Staff were also lovely and friendly , very helpful .
GGuest UserThe staff were pleasant and welcoming, and the breakfast was very good. The only slight drawback was the cleanliness of the room and bathroom upon our arrival. However, I would recommend this establishment.
GGuest UserGood location, you can get main sites by walk. Room is quite and clean, very comfortable bed and pillow. Breakfast is average. Omelette was cold and too salted. We ordered fried eggs, but it was full of oil. But if you don’t eat eggs- you will enjoy this breakfast.