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Featured facilities: Nightclub, Snack Bar, Minibar
Very Good
68 reviews
8.8/10
1 night
From US$72
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9.4/10
Amazing
OOlgaFrom the design point of view, this is a nice and beautiful hotel. A convenient mattress, pillow menu, fan, bathing facilities... but!! The coffee machine in my but ere didn't work, total noise insulation. It was a feeling I was sleeping on the street among the crowd of walking youth (and the hotel is directly in the casco viejo quarter). The top-dress hanger is located right over the teapot and coffee machine. That is, the teapot must be boiled so that the steam does not get on the cloak...? Extremely dangerous vat sticks. I came to the administrator at check-out and showed how one movement can break a accidentally drum-drum. And the price for the night is not small at all. I have no desire to recommend this hotel for a comfortable stay and acquaintance with Bilbao. Alas
11860581****Blindly selected hotel, not bad
Service: polite, warm
Parking: no own parking lot, you can park in a nearby public parking lot after unloading your luggage at the hotel, it costs about 20 euros until the next day, which seems to be a common situation for local hotels;
HHarry BainesThe hotel was beautiful and fitted my budget perfectly, the staff were really friendly and accommodating, the breakfast was standard but just what you need in the morning.
Would highly recommend,
GGuest UserIt is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.
GGuest UserThe hotel is a very good location, and it is very good for you to stay in the hotel. The only remarkable thing is its excellent location, but it does not worth having a very good location at the expense of a certainly uncomfortable stay. We found hair on the bathroom floor at our arrival, and excess minimalism makes it little functional.
GGuest UserNice hotel, seems quite new and fresh.
Our room was quite spacious. All key locations in Bilbao can be reached within 30 minutes walking.
The cons- no kettle or fridge in room. The shower is a glass cube in the room, could be uncomfortable for some.
GGuest UserIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
KkalamcandyGood location as it is just next to train station and metro station. Located in the shopping region. With 5 star standard. Breakfast is good. Room is clean and big.
GGuest UserI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
GGangganerIt's just across the street from San Mames Stadium, so it's the first choice for watching football. The front desk staff are also very welcoming. Although the room is not big, it is clean and has good lighting. There are several restaurants downstairs, which is very convenient for eating. There is a large grocery store on the next street, which is very convenient for shopping. In the early morning, I went to the airport front desk to help call a taxi. Good experience.