Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 29, 2025
M484733****
The afternoon tea was delicious, and although the room was small, the service was exceptional. It gave me a wonderful, unforgettable experience, but I hope to stay at this hotel again with my dad next time. It was a very comfortable stay for me.
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Price per night from:CAD 119
Posted on Mar 20, 2026
Guest UserThis hotel doesn't offer extra beds or sofa beds, which was inaccurately stated on Trip.com. Thankfully, it was resolved smoothly. The hotel is very close to the train station, making it ideal for those traveling by train. You can drop off your luggage and easily explore the city.
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Price per night from:CAD 176
Posted on Sep 28, 2025|Classic Double Room
Anonymous UserLovely overnight stay at Queens for a concert in the city. Location is ideal (attached to the train station). Excellent, friendly staff. Did online check in before arrival which made it quick and simple to collect key card from the reception. The room was spacious and clean with everything you’d need. Limited noise from outside even though the hotel is slap bang in the city centre. Would stay again.
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Price per night from:CAD 134
Posted on Jun 4, 2026|Standard Two Queen Room
TTTHIf you're traveling by train, this hotel is relatively close, about a 10-minute walk from the train station and a 15-minute walk from the city center, both easily accessible. The hotel breakfast is good, offering a basic English breakfast, though the coffee isn't great. The rooms are a bit larger compared to other English hotels. During my stay this time, the bathtub drain was blocked, but the staff went out of their way to help me resolve the issue, and they succeeded. The hotel also has a swimming pool and a sauna, but children are not allowed in the sauna. If children want to use the pool, they must go before 6 PM. This is a good hotel, and I would visit again.
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Price per night from:CAD 99
Posted on May 9, 2026
Guest UserNice welcoming staff. Breakfast was excellent! Unfortunately hotel had a strong smell of damp at main reception and in hall ways.
Room could have been cleaner seen chocolate finger marks on curtains from previous guest. Tv didn’t work in room.
Nice leisure facilities.
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Price per night from:CAD 91
Posted on Apr 23, 2026
Guest User
The hotel it's self was brilliant and the location was fab . Got late check out witch again was great but the cleaning was not great BUT I did talk to the lady in the morning and she asked for the photos and flagged it straight away. This lady was fantastic but didn't get her name .
The bed sheets where ALL inside out and the bottom sheet was not big enough so there was a 4” gap at the top of the bed witch was mattress protecter, this had a dirty mark on it that looked like blood .
The whole room was dusty and the spoons for the cups where dirty and it looked like it had not been hooved . I didn't want to course a fuss as me and my daughter had a brilliant night and I didn't want to spoil it .
It was flagged with management so I'm hoping they get in touch with me regarding this situation as obviously I did pay for a clean room .
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Price per night from:CAD 61
Posted on Oct 8, 2024|Double Room with Double Bed
Optimus FGreat hotel with nice decor rooms. As i came from far and i have electric car the biggest benefit was the Tesla superchargers.
I got the basic room and it didn’t include breakfast or access to the gym/pool. Parking overnight is a £5 charge. So for me everything was an extra even when i asked for dental kit as i forgot my toothbrush it was an extra £1. There was no phone for room service either in room so i had to go downstairs. Great room otherwise.
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Price per night from:CAD 111
Posted on May 27, 2025
Bradley
We had an overnight stay for dinner and breakfast and were very impressed with the hotel, set in an old Manor House which is well maintained to keep the original style alive.
The food was nice and the experience was great even despite the original restaurant room being closed for refurbishments.
The bar is set in the Manor House’s drawing room which made for a nice setting after having dinner in the evening.
Overall it was a very nice stay and was reasonably priced for what was on offer and we hope to stay again!
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Price per night from:CAD 187
Posted on Mar 12, 2024
Anonymous User
Disappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing.
The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it!
The view from the window was just a view over a concrete roof.
The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available)
After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!
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Price per night from:CAD 123
Posted on Apr 2, 2026
Guest User
Poor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
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Price per night from:CAD 78