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9.7/10
Amazing
GGuest UserIt was a memorable time for us traveling from US as family of four with two kids age 7 and 11. First striking thing was everything was included in the all inclusive price. There were no hidden charges or extra fees for things like ala carte reservations. There were plenty of activities for the kids to keep them occupied. Ice creams and desserts were available all the time. Only downside for us was that we are vegetarians and food options are very limited as Greece goes heavy on meat.
בבלConvenient location, about fifteen minutes from Heraklion and the airport. Located on a quiet and pleasant stretch of beach. The rooms are spacious and equipped. Thinking down to the smallest details. Outstanding user experience. A welcome collaboration with Psaki Restaurant. What made our stay extraordinary is the wonderful service and the kind and dedicated staff. Thank you!
GGuest UserAll of the staff were amazing. Super friendly and helpful. They took care of us like family. Especially the beach bar staff were #1. We were with a large group of friends and they were so attentive and added a lot of laughter and fun to our experience. I would highly recommend this hotel.
GGuest UserWe had a great time, the facilities and service are excellent.
We were disappointed with the food, both the breakfast, lunch and dinner. The only food that was tasty and appropriate for the hotel level was the food that was paid extra in the restaurant on the beach/pool.
There is no free drink, the water is sold at a price 13 times higher than in nearby supermarkets.
Even if you arrive very early all the beds in the pools are taken/kept, people keep them even while they go for a few hours to eat/sleep, but the hotel employees, unfortunately, do nothing about it.
MMi Sa777Just absolutely regular resort, nothing special at all. The food is flat and the drinks are very poor. Even if you go to (only one) all-inclusive al a carte restaurant you will get same food as in buffet and some special meals for money. Small crowded pool and no service on the beach. In general, it's rate 3 out of 5, but it's still completely overpriced.
GGuest UserWe have just had the most incredible days staying at Esperides Resort. From the moment we arrived, all staff were outstanding. My girlfriend and I stayed in a room with a private jetted tub which was well worth the upgrade. We will remember our few days at this hotel for a long time and would love to come back in the future.
GGuest UserA stunning and family-friendly hotel with all you could ask for on the grounds. From a beautiful gym, swimming pools galore to an incredible water park on site for not just the little ones but the big kids too… it has it all! The food courts had so much variety too with different settings for different nights. The entertainment kicked in just as I was leaving and the bar side singing was just beautiful, a great touch to the space ito give it that adult-exclusivity feel away from the other areas of the hotel which catered for the whole family.
GGuest UserI was waiting more from the hotel… I don’t think the pictures shows exactly what the hotel offer… specially the pools…
Me and my boyfriend had a very bad situation.
We went to a tour in Santorini and the Ferry boat was late on the way back. Our guide called the hotel asking for a late dinner for us and the hotel said they would provide.
When we reached in the hotel we saw that they put our food ON THE FLOOR, close to the room door.
I made a mistake (I assume) I wanted hang out that thing saying “ make up my room” but I choose the wrong side and put there “ do not disturb “
But if our guide called the hotel saying that we were in Santorini of course they could go into the room to put our food in the fridge or keep in at the bar…
I went down and talked to a guy in the repception showed him the picture I attached here and he answered me that was my mistake putting the “do not disturb” at the door and he could do nothing for us, we should eat that food that was on the floor 😱😡. No excuses for this…
On the day after I talked to the manager and she apologized and gave us a voucher for the lunch.
We apologized but I will never forget this situation…
GGuest UserThis was our 2nd time in Palmera after it was renovated. Had a great few days there, most AMAZING professional and polite staff, we were given access to a superb room, with beautiful sea views and plenty of space. The combination of price, location, staff and hotel quality is simply unbeatable. We are making this or only hotel destination in Hersonissos irrespective of time of year
SSufoThe resort is a bit outdated and you can see that. The air conditioning in our room also had some quirks and made a loud noise. Because we arrived late, they couldn't fix it right away. The next day we got an upgrade from our double room to a family room with a private pool! Top service!
The food was fine but not super fantastic. The staff are very friendly.
A real point for improvement: the music is sometimes very loud at the pool, not very relaxing if you come for your rest.
All in all, we certainly had a nice stay! Don't expect super deluxe, but the price is also according to that.