Pekanbaru Hotels with Gym

My stay at Ayola First Point Hotel Pekanbaru was quite enjoyable. The staff provided friendly, responsive, and professional service from check-in to check-out. The hotel atmosphere was comfortable, with clean and tidy rooms, and facilities that were quite comprehensive, suitable for both business trips and family vacations. Its strategic location made it easy to access various places in Pekanbaru. Overall, the hotel offers comfort, good service, and adequate facilities at a reasonable price.

Syabila as a front desk helper was super friendly and kind. Vivi as the manager (?) kindly asked my review about the room. Unfortunately, the massage service was poor, the massage therapist seemed to have a bad day and even though I tried to be friendly by smiling, she rushed go in and go out. I gave her additional 50,000 Rupiah and said “If today something bad happened in your life, I prayed the best for your problem”. But she seemed so unfriendly. I barely heard she said Thank you. I won’t recommend if any foreigners want to get massage. They would feel Sumatra People are not friendly. Such a waste.

Room 612 —- Toilet ventilation fan faulty  Toilet seat cover cracked Not informed that there is no fridge ** All staff are very friendly and helpful. Thank you.

Over is very good, but the smoking area facilities for guests need the attention of the Management and Hotel Manager so that they can be improved, especially the restaurant area during breakfast and the corridors on the non-smoking room floors which smell of cigarette smoke.

I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.