Pekanbaru Hotels with Wifi

There is ice cream near the lobby, and the room is spacious. It was a pleasure to stay here.

Syabila as a front desk helper was super friendly and kind. Vivi as the manager (?) kindly asked my review about the room. Unfortunately, the massage service was poor, the massage therapist seemed to have a bad day and even though I tried to be friendly by smiling, she rushed go in and go out. I gave her additional 50,000 Rupiah and said “If today something bad happened in your life, I prayed the best for your problem”. But she seemed so unfriendly. I barely heard she said Thank you. I won’t recommend if any foreigners want to get massage. They would feel Sumatra People are not friendly. Such a waste.

The room was more spacious than expected, clean and tidy overall, with plenty of room to move between the bed and the TV wall, so unpacking luggage didn't feel cramped. The air conditioning was also very powerful. The hotel is about a 30-minute drive from Sultan Syarif Kasim II Airport. Facilities: The Lobby and *** Restaurant are on the 2nd floor, while the Pool, Gym, SPA, and Pool Bistro are on the 15th floor. Ideal for short stays of 1-2 nights, business trips, or layovers.

I had a pleasant stay overall. The check-in process was smooth — in fact, I was given an early check-in which I truly appreciated. The room was spacious and breakfast was good with a nice variety. My only concern was the air-conditioning in the room I stayed in. Unfortunately, it wasn’t cooling properly. I informed the front desk, and the technician came to check, but there was no improvement. This made the stay less comfortable. Other than that, everything else was great good.

I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.

Extended stay.. No complaints, ita a low budget hotel, not tiptop clean but its clean enough for me, ac and water heater all made it, bed ok, not too soft nor hard, it has a small cafeteria that provides breakfast for free, a small convenient store, come stay here if you have shoestring budget like me.. Location is best as far as Pekanbaru is concern..it's along Jalan Sudirman, check out the no-pork no-lard Anom chinese seafood restaurant opposite the hotel..it serves traditional chinese food, very big portion, decent price..

First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service. Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.

Our stay was truly delightful. The service and cleanliness were great, and the location is strategic, right in the city center. All in all, fantastic!

Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.

The staff was friendly and I was able to get the help I needed.”~