Located in Pekanbaru, Aryaduta Pekanbaru is within a 15-minute walk of Riau University and Great Mosque of An-Nur. This family-friendly hotel is 1.9 mi (3.1 km) from Senapelan Tunjuk Ajar Integritas Park and 2.4 mi (3.9 km) from Pekan Baru Mall.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Enjoy Asian cuisine at Tirta Ayu, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Pekanbaru? This hotel has 6588 square feet (612 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 158 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
"Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
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⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay."