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9.7/10
Amazing
GGuest UserSouthern Portugal definitely deserves a longer stay; it's just too beautiful! We regret only spending one night at the hotel this trip, but on the second day, we set off from the hotel to Praia da Marinha and hiked along the stunning coastline. We had lunch in Lagos and dinner in Portimão. From this, it's clear that Albufeira itself, where the hotel is located, doesn't offer much to explore. However, among all the hotels in Southern Portugal, the W is undoubtedly a top contender, offering incredible value for money, so we booked it for a comfortable stay. The room itself was flawless, the service was excellent, and the breakfast was delicious. The room was beautiful and new, making us feel right at home. We'd definitely come back here if we're driving again. For those not driving, I'd recommend staying in Lagos or Portimão instead.
GGuest UserThis hotel is a real find.
I've enjoyed spending a few weeks in Olhos de Agua and the surrounding area for years.
This hotel impressed me. The fitness rooms are really good, the spa area is fantastic, the heated pool in the adults-only section is a real treat...and then there's the food, mmmh.
GGuest UserLovely new large hotel in a quiet area, not far from the W Algarve. The hotel was super clean, with large rooms, and the continental breakfast was decent with a good variety of options.I didn’t opt for the buffet dinner, as it was easier to order a nice burger from the bar, which was really tasty. I also tried the Portuguese steak sandwich, which just wasn’t to my liking, but the staff kindly changed it for the burger instead.The pool and spa areas were also spacious and well maintained.You do need an Uber or a car to get around, as there are very few shops nearby. There is one nice restaurant next door and a sports bar close by.The staff could have been a bit more enthusiastic or forthcoming with hotel information, although the manager Andrea, was especially helpful and lovely to talk to. As it was off-season, the hotel was very quiet, and the weather was a bit chilly, so the pools were not really in use. I would definitely visit again if the price was good.
PPaulWould recommend this hotel - superb location, lovely staff, great service and very clean environment.
The room we stayed in could do with modernisation - especially the decor and lighting in the bathroom - and the mattress was uncomfortable
The pool area is superb, the breakfast was very good and we will definitely return again - mainly because of the location and the excellent staff!
NNaveen inder singhAt best its a 4star property. During our stay hotel wasnt at its best, so ill put 3.5 stars.
Hotel entrance looks like a train station waiting room.
For a moment we thought that we are underground as its dark everywhere inside the hotel. Toilets were smelly on the entrance ground, Windows were cleaned on Christmas last year i think. Dirty floors.
Rooms are dingy, but spacious.. Lots of cupboard space. you cant use the mirrors in bath area as its too dark. Water in Toilet bowl keeps on going unless you fiddle with the push buttons. TV Remote was filthy.
Towels are from the 10th century, use with care! Toiletries are basic brands, nothing oo la la!
Breakfast is good, not excellent. Theres a live station for omelettes and pancakes. Coffee from nescafe machines with pods, again not very 5 star standard.
Stay here if you have a good price deal but not high expectations.
DO NOT EXPECT 5 STAR SERVICE! You have been warned.
Mmicky sibalhello
this was our second trip my first trip was last year in the same hotel and it was the best three years we had spent in any hotel we loved the hotel and everything from service to food location everything but this time we were treated horribly at the reception the perrsonal at the reception was the worst a hotel should have as the first contact first of all they gave us seperate bed to a couple and wheen we asked the beds to be joined the reception personal after half an hour waiting for somebdy to come and join the beds told us and that too in the worst possible way that the housekeeping will come when they have time the worst experience anybdy can have in t¡a hotel where u have booked a second time for the treatment u have had earlier i will not recommend anybdy to book this hotel i dont know it was because we booked through trip .com because they treated us real badi am really hurt by the treatment given by the reception staff to a paying client
GGuest UserThe amenities closes by 7pm, apartment has no washing machine or dryer. The boiler has mould…… as for the heater to be switched on, the controller is spoiled and require physical engineer/ staff to assist.. good as it’s convenient for parking, I have a car with me. Overall great view :)
LLynn WilliamsI really enjoyed this hotel and the staff! Absolutely wonderful. Dinner and Breakfast included with my room is an added bonus. Very clean rooms and comfortable beds. Must stay if you are in Faro!
Lynn Ray
GGuest UserIt was a bit difficult to find at first, Very clean, nice furniture, I meet the manageress she’s a nice polite lady and gives time for you as valued client, (this pays off) I tried to get an extra day a the special rate however she explained very well why it wasn’t possible at that monument, very quiet place this was one of my, only prob kitchen area light and a power outlet wasn’t working . I complained about no air flow at the gym and was offered to have a fan there which done., i