MM458781****This was my second time choosing this hotel. The room was small but acceptable, but some of the wallpaper was peeling off. The bathroom wasn't as clean as before. The hotel's taxi fare was very high. However, a local friend told me that they have two types of vehicles: a very expensive SUV and a smaller, more affordable one. But the front desk didn't inform me of this. Every time, they arranged for the very expensive SUV, charging $25 for a 10-kilometer trip.
PPerma FortunaRwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
GGuest UserOur room was equipped with an outdoor balcony. Although the friend's room did not have a balcony with a living room, it was much more comfortable than the ordinary standard room. The front desk of the hotel was very enthusiastic and helped us make an appointment for the driver to the national park. When we went, the service of booking the pick-up by email was also very good. The breakfast buffet was very rich, I ordered roast pork chops for dinner, which was quite delicious and the tip was included in the meal. The fly in the ointment is that the driver asked us for 60 knives after the return reservation from the hotel to the airport, and the front desk told us before that it would cost 35 knives.
GGuest UserMost perfect location one could find in Kigali. Great services and facilities. highly recommended!!
Rooms are of good size and also very clean.
The rooftop restaurant has an amazing view of the city!
Couldn’t find anything negative to say
GGuest UserHotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.