Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
CCasey ZvenGreat stay at Mövenpick Hotel Kigali. Clean, modern rooms with very comfortable beds. Staff were professional and efficient, and the service was smooth throughout. Breakfast was good with a decent variety. Convenient location for getting around Kigali. Overall, a reliable and comfortable hotel,ideal for both business and short leisure stays.
RRodrigo baraonaThis hostel was clean, comfortable, and had a great atmosphere. The staff were friendly and always helpful, making the stay feel welcoming from start to finish. The rooms and bathrooms were well maintained, and the common areas were perfect for relaxing and meeting other travelers. Excellent location and great value for money. I would definitely stay here again.
PPerma FortunaRwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
TThejessicadukeThe room is simple, clean and nice, the staff that work here are very kind and professional, the breakfast is also good. It is really close to city centre and just 20mins drive from the airport, there is a kitchen and a fridge as well. I will definitely stay here again when next I visit Kigali.
MMemory HallFinding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place.
Highly recommended
GGuest UserI had sent 2 emails to inform lodge i would check in at 2.30 am; no one was on reception when I arrived. Had to wait 20 minutes for guy to show. They’d put in very loud room beside very busy dual carriageway. In the end they upgraded me to quieter room but still heard construction noise banging from neighbouring compound throughout the night. I left a 10,000 franc tip for dinner one night; that was mistakenly put on check out bill for $10. It is beautiful but I have quite a few buts….
GGuest UserThe single rooms have no windows, only a small high window in the bathroom. There is no air conditioning. Naturally there is no breeze and it is hot. When it is sunny in Kigali, it is too hot to stay in this hotel's single rooms without air conditioning. The single rooms also do not have refrigerators. The TVs turn on, but in many rooms (this is my fourth time staying at this hotel) nothing shows up. Even if they do, there are only three channels. There is a wide selection of breads for breakfast, and the cappuccinos and cafe lattes are also delicious. There is a wide variety of fruits, and the vegetable omelettes are very well salted. The front desk staff are also friendly. The only problem is the facilities.
GGuest UserHotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.
AAnonymous UserIt was so disappointing to be treated by the hotel driver paid for all transportation treating me as if it's a favor to drive me around. Complained to the manager... hope to bring some sense of professionalism in him. Besides everything was ok... unless I had to ask for bathing soap when I need to shower!