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9.1/10
Great
AAnonymous UserThe room was nice, but the breakfast was a rip-off. It cost 800 bucks more per night than the room without breakfast, but it was not a buffet breakfast at all. It was a $15 voucher for purchasing food at a restaurant that was much higher than the market price. After choosing, you had to pay tax, and after paying the tax, the waiter would ask for a tip (and the attitude of the restaurant waiter was not very good, much worse than the hotel front desk). It was terrible.
GGuest UserHeat in our room wasn't working at 1:30 am. Keith was responsive and although he couldn't get the heat to work, he supplied us with a couple heating towers. We were also given a discount on our final bill due to our inconvenience, which we greatly appreciated. Also, we waited quite awhile to order our breakfast (Starbucks). Otherwise we enjoyed our stay and would certainly stay at this hotel again in the future.
YYOHANThis hotel is really good facility. The room is very big. Staff is so kind and you can check in 24hourd. Also breakfast is free everyday. It's so good.
Rrjf3189what a geat place and great room i was in 1113 and i booked it again im two weeks such a breathtaking view of lake erie and the city thank you aloft for a wonderful stay
GGuest UserThe male staff in the evening shift is very friendly, very patient, always smiling, and the service is very good! It rained outside and I also borrowed an umbrella for me. The room was great,
my room was on the top floor, there was a balcony in the room and the bed was very comfortable!
The location is very good, just in the city center, to various attractions, shopping and shopping, the surrounding restaurants are very convenient, it should be the best hotel I have ever stayed on this trip!
If you have the chance to go to Berlin again, you have to choose this hotel!