Breakfast is too simple. Just some cakes, milk and biscuits and such. Can't expect breakfast here at all.
The room rate is pretty good inside. Clean and upscale, the bathroom has flush faucets in different directions, the toilet seat is insulated, and there is a flushing function. There is also a hot spring on the first floor, which is very comfortable and highly recommended.
The room was nice, but the breakfast was a rip-off. It cost 800 bucks more per night than the room without breakfast, but it was not a buffet breakfast at all. It was a $15 voucher for purchasing food at a restaurant that was much higher than the market price. After choosing, you had to pay tax, and after paying the tax, the waiter would ask for a tip (and the attitude of the restaurant waiter was not very good, much worse than the hotel front desk). It was terrible.
Heat in our room wasn't working at 1:30 am. Keith was responsive and although he couldn't get the heat to work, he supplied us with a couple heating towers. We were also given a discount on our final bill due to our inconvenience, which we greatly appreciated. Also, we waited quite awhile to order our breakfast (Starbucks). Otherwise we enjoyed our stay and would certainly stay at this hotel again in the future.
The hotel has complete facilities. The rooms are large. This hotel is in the center of Buffalo. The location is very easy to find. Laundry and breakfast are all available. It is about half an hour's drive from Niagara Falls.
The staff were also very friendly and nice. I stayed here after visiting Niagara and the location was good and I liked it. Tim Hortons is right in front.
what a geat place and great room i was in 1113 and i booked it again im two weeks such a breathtaking view of lake erie and the city thank you aloft for a wonderful stay