Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.1/10
Great
YYOHANThis hotel is really good facility. The room is very big. Staff is so kind and you can check in 24hourd. Also breakfast is free everyday. It's so good.
AAnonymous UserThe room was nice, but the breakfast was a rip-off. It cost 800 bucks more per night than the room without breakfast, but it was not a buffet breakfast at all. It was a $15 voucher for purchasing food at a restaurant that was much higher than the market price. After choosing, you had to pay tax, and after paying the tax, the waiter would ask for a tip (and the attitude of the restaurant waiter was not very good, much worse than the hotel front desk). It was terrible.
GGuest UserI had a wonderful stay at the Hyatt Regency Buffalo and would happily recommend it to anyone visiting the city.
The location is excellent — right in the heart of downtown Buffalo, making it incredibly convenient for exploring the city and getting to many of the main attractions on foot. It was the perfect base for my visit.
What really stood out, though, was the staff. From the moment I arrived, everyone I encountered was friendly, welcoming and professional. Nothing seemed too much trouble, and their helpful attitude made the whole stay feel relaxed and enjoyable.
The hotel itself has a lovely atmosphere, with an impressive lobby and comfortable public areas. My room was spacious and comfortable, and I particularly appreciated having everything I needed right there in the hotel. The Starbucks in the lobby was also a very convenient bonus.
Overall, I thoroughly enjoyed my stay. The combination of a fantastic central location, comfortable accommodation and genuinely friendly staff made this a memorable visit to Buffalo.
I would definitely stay here again and would highly recommend the Hyatt Regency Buffalo. Five stars! ⭐️⭐️⭐️⭐️⭐️
GGuest UserHeat in our room wasn't working at 1:30 am. Keith was responsive and although he couldn't get the heat to work, he supplied us with a couple heating towers. We were also given a discount on our final bill due to our inconvenience, which we greatly appreciated. Also, we waited quite awhile to order our breakfast (Starbucks). Otherwise we enjoyed our stay and would certainly stay at this hotel again in the future.
EeuneunThe staff were also very friendly and nice. I stayed here after visiting Niagara and the location was good and I liked it. Tim Hortons is right in front.
Rrjf3189what a geat place and great room i was in 1113 and i booked it again im two weeks such a breathtaking view of lake erie and the city thank you aloft for a wonderful stay