Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2025
Guest User
The hotel was very clean. The only issue is the bedrooms were a little small and there is no house keeping every day. So you will have to make up your bed and take out your own trash. House keeping on 2nd or 3rd day of stay so basically when you check out. Th e food was outstanding and they have many selections for all types of eaters. I just wished they had actual creamers not syrups. Either way I will be staying there again if going that route in our vacation again. Front desk are very nice and helpful. The pool was very clean and jacuzzi was very nice also. Over all a great hotel stay.
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Price per night from:AED 682
Posted on Mar 14, 2025
Kooky
I stayed here for one night in a hurry, so I didn't have much experience. Because I was still adjusting to the time difference, I fell asleep very late. I kept hearing the sound of people walking upstairs. I felt that the sound insulation was not very good. It was a bit strange that there was no place to hang towels in the bathroom. For a relatively new hotel, I felt it was average overall.
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Price per night from:AED 557
Posted on Jul 14, 2018
LEIThe rooms are very large and clean. The pool is divided into adults and children. The children must go to the children's pool every day. There is a great beer house restaurant at the entrance of the hotel. You can solve the problem by visiting Legoland. Outlet is less than 5 minutes drive from the hotel, recommend the Grand Pacific Hotel to Legoland, walk no more than 10 minutes
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Price per night from:AED 678
Posted on Aug 15, 2022
Raelynn Soto
The room was clean. Service was great and friendly. My family and I would stay anytime again!
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Price per night from:AED 607
Posted on Oct 28, 2023
Guest User
Room service response is slow... The hotel advocates environmental protection and needs to bring your own toiletries, slippers, etc. Two bottles of mineral water are given, there is no kettle in the room, and there is a coffee machine. There is a direct water dispenser in the hotel corridor.
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Price per night from:AED 634
Posted on Dec 21, 2025
Sasa1981
Perfect location in downtown Carlsbad. An easy walk to anything you may possibly need.
The Jacuzzi unfortunately, was not heating properly when we were there, so was not able to enjoy.
The pool is in the front of the Resort next to a very popular restaurant. It’s not very quiet and not relaxing to set at.  they have a beautiful green lawn that overlooks the ocean with lots of lounging chairs that is decently, quiet and relaxing.
The elevator is slow and old, and I preferred to use the stairs.
 the king size bed was very comfortable to sleep in.
We enjoyed having a little kitchen that we were able to keep leftover food in and reheat .
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Price per night from:AED 862
Posted on Dec 27, 2023
Maijingyouyuanliaolaizhaowo
Was woken up early in the morning by the alarm and asked the counter staff what happened? It is said that there is a family trip of mainland Chinese in the room smoking in the room 🚬 causing the fire alarm to sound for 30 minutes, and the fire truck has arrived. *** Continentals travel around the world to smoke, depressed, and the quality education of mainlanders is too bad.
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Price per night from:AED 583
Posted on Feb 14, 2025
Zhishiyuanyuan
This is a great hotel, less than ten minutes' walk from Legoland. There is also a hot spring swimming pool, which makes you feel like you are in a paradise. The price is very high and the room is also very big, which is much cheaper than Legoland Hotel. It was a very successful stay.
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Price per night from:AED 535
Posted on Jul 7, 2019
RUIThe front desk service was huge. We arrived at the hotel at around 12 o'clock in the evening. We had a long-distance drive all day. We thought that the sheraton service could not be bad. I knew that the front desk was a fat white man. When I checked in, I kept rolling my eyes all the time. When I applied for membership, I was too sleepy and didn't respond. I asked a question. The front desk immediately replied, ”I am very busy today, don't ask me to see it yourself.” At that time, I thought it might be too late. The front desk had emotions, and it was true that in April, it was obvious that the trash was a hostile phenomenon. After the completion of the process, I did not tell me how to find the room, just an understatement, ”Go through the door.” As a result, there was only 3 floors in the back of the lobby, and our room number was 50. I asked him back. He confirmed that he was on the 5th floor. He immediately left the lobby and told him not to look back. In desperation, I had to bite the scalp on the third floor. Fortunately, I met a couple of black couples who went downstairs to buy wine in the middle of the night. They were very friendly and said that they also found a room for a long time during the day. The actual situation is that the sheraton hotel and the next resort share the lobby and porch. You need to go upstairs through the hotel room corridor, find a glass door at the end, swipe the card and then take the elevator to the resort floor. On the night of the check-in, I sent a complaint letter to the Shereton complaint mailbox. It has been two months since I saw it. Today I saw the app reminder comment. The disgusting feeling of Lima is coming to the fore, and I have to give a bad review.
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Price per night from:AED 858
Posted on Sep 10, 2023
Guest User
We checked in and front desk was super friendly and made checking in easy, had a problem with toilet and front desk immediately had another room waiting for us. The rooms where clean and smelled fresh. All the basic needs. Mini fridge was cold and ready, the microwave was clean and the coffee was ready to be made will definitely stay there again
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Price per night from:AED 361