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Great
128 reviews
9.3/10
1 night
From AED 490
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9.1/10
Great
GGuest UserWe love staying here when visiting Fantasy Springs Casino. It's less crowded and quiet. The only thing is that it's a hit and miss with their service. The last time i stayed, everyone was so nice. This time, not so much. The breakfast area wasn't refreshed as it should, cold stuff. It used to be so much better! The lady started taking everything out one 930 hit. On the dot. It seriously isn't that serious. Someone grabbing a sausage link at 9:34 should be okay. The front dest ladies seemed in a bad mood. Im a reward member, and checking out late time is really never given to me. They always have an excuse as, why not. The hotel is really clean though and the rooms are very spacious. The only horrible thing is that the AC unit makes such a loud noise, keeps me up most of the night until i knock out! Book it...
GGuest UserI appreciate that the hotel is brand new and it was very clean. However, I will never stay there again. It was the loudest hotel I’ve stayed in and that is saying a lot. I didn’t sleep at all because if people walking around above us. You could hear people walking in hallways, you could hear toilets flushing, etc. Absolutely no insulation in the walls at all. Also, the breakfast ends at 9:30. Checkout is at noon and especially for a weekend, the breakfast should be served until later in the morning. Part of the draw of staying there was the included breakfast but my whole family couldn’t get up before 9:30 and ready to eat, so we missed it. Both the check in employee and the check out employee were not friendly and very cold/dry. Bottom line, clean hotel, but never again.
GGuest UserThe location is fantastic. There are plenty of good restaurants, bars, shops within walking distance and walking is easy since the city of Palm Springs is basically flat! I parked in the hotel lot and walked everywhere I wanted to go. The hotel does not have a restaurant or bar but I knew this when I booked so no problem. They do have a small cantina type room where you can buy snacks, some sandwiches, drinks, coffee, etc and ice machines everywhere. The service was very good, all employees where helpful and friendly. My room was very clean and good sized with a large bathroom. The room location was also good, on the ground floor near the pool with a view of a parklike courtyard. The pool was large and crowded (I arrived on Saturday afternoon) and everyone seemed to be having a good time. I took a dip the next morning right after maintenance finished cleaning the pool and was the only one there, it was great! I will definitely stay again at the Palm Mountain Resort.
SSamanthaOur first time staying downtown Palm Springs and we loved it! The hotel was gorgeous (just like the photos!) Walking distance to the main ***** with lots of restaurant & shopping options, a weekly Thursday night street festival/market and even a Grocery outlet across the street where we were able to stock up on some low cost snacks/drinks. When checking in the staff saw we were staying for 6 nights so ensured we had a quiet room, away from the street - which was thoughtful and appreciated. The breakfast buffet was AMAZING. The pool and pool bar with Happy Hour has us feeling like we were in Mexico. As you can probably tell, my fiancé and I loved our stay and will most definitely be back again!
GGuest UserNice place to stay. It was a short straight forward drive into Palm Springs. Nice quiet location with a great pool. The breakfast was probably the best we’ve had in a hotel that included a free breakfast. If you want to be in the heart of Palm Springs it isn’t the place to stay but if you want to have a quiet getaway a short distance to town it’s great.
GGuest UserThe facilities are a little bit old, but they are quite unique. The hotel lobby corridor is filled with photos of singers from before the 1970s. The hotel is in a good location and the price is affordable. There is a golf course in the backyard, which is more suitable for family travel.
RRachelThe hotel rooms here are incredible! My stay here was so relaxing and comfortable. You'll have to take a car to reach most of the nightlife. Unfortunately, I didn't have a good experience with the staff they where impatient and when we checked in the lady at the desk was downright rude. Which is a real bummer because the setup of the hotel makes it really hard to find your room without help from a staff member. I know that working with people all day can be tough and I would be happy to give them another chance because everything else was so nice.
丁丁The hotel is a transit station, motel, surrounded by a lot of gas stations, the price of gasoline is high and low, the room is clean, the facilities are OK, the new ones, the breakfast is OK, the American breakfast, not very rich, but simple to eat , parking location
GGuest UserI had to reservation in room 238 and 338 unfortunately someone was trying breaking in my room twice the open the door and 3:00 am I call the front desk and they security was going to addressed the matter never came then the tell again I call my friend that was 338 to come to my room I was really scared this guys on drug approach us and unfortunately there was a lot people hanging out on the doorway doing drugs. They attempted again again call the front desk they said the police it's on way . DIDN'T ARRIVE . Never felt so much fear or experience this situation. No sleep I report to front desk and they said isn't the frist time someone reported this I told look at the carmera the police or no security guard arrive . DON'T UNDERSTAND WHY THEY ARE HAVING ACESS OPENING THE ROOMS
GGuest UserThe location was excellent. Centrally located to all the greater Palm Springs area right on highway 111. The common areas were clean and free of any trash or debris. The pool and outdoor seating area was excellent and very comfortable. The two bedroom suite was roomy, clean and comfortable. The furnishing however was very dated and could use an upgrade but not a deal breaker. There was NO access to cable tv service or streaming sites, so all the channels were basic local channels. Thankfully we brought our Laptop and were able to stream movies etc that way. The draw backs mentioned would not exclude us from booking here again. The positives out weighed the negatives. Nice place, good location , good amenities.