Rotorua Hostels

We stayed 3 nights in this lovely motel complex. Our room was very spacious, with room to sit comfortable on the sofa. It included a mini kitchen which we used everyday. Bed very comfortable, bathroom fully quipped with excellent shower. We had double doors out to small patio area in front of a paddock which had alpacas, a sheep & rabbits roaming. On arrival given food to feed the animals if we wanted to. This added to the enjoyment. There were two of us adults, but this is also a very family oriented place with play equipment for children, so would suit families too. We used the onsite laundry services which were a great help. All in all a great stay, well looked after by the staff too.

I booked the Dome Room for two nights. As many online reviews mentioned, it was indeed very clean. The bedding was high-quality pure cotton, spotless white, making for a very reassuring sleep. Oh! Besides the room's air conditioning (heating and cooling), they also provided electric blankets on the beds – what a thoughtful owner! The room came with an induction cooker, microwave, and refrigerator. The owner also thoughtfully provided dishes, pots, cutlery, tea bags, and milk, making it perfect for those who want to prepare simple meals. Each room has free, unlimited Wi-Fi! We parked our car right outside the room, which made it very convenient to grab things. The bathroom had both a shower and a spa tub, and they provided hand soap, shampoo/body wash, aromatic scents for the spa, and a hairdryer. As for the service, both the owner and his wife were incredibly warm and attentive! Any issues we had were resolved immediately; their speed was impressive! At just over 400 RMB per night booked through Ctrip, it was truly excellent value for money, far better than those run-down, outdated star-rated hotels! The half-star deduction is for the slightly weak water pressure in the shower, but after returning from the hot springs, a quick rinse is all you need, so it didn't bother us much. Next time we come for the hot springs, we will definitely choose to stay here again.

We were assigned a room on 1st floor. There is no lift, can only take the stairs. So not accessible for disabled people or elderly. Lucky that we didn't have any suitcases! We arrived late and hotel made special arrangements for checkin. Very kind of the front desk personnel. The jacuzzi inside bathroom looks old and there is a time limit of usage!! Nearest supermarket is 25mins away on foot.

A great stay overall, especially for the price. The accommodation may be small, but it has everything you need. Kitchenware and facilities were well-equipped, we can cook and feel comfortable even for a two-night stay. Pleasantly surprised that housekeeping still came by during our stay, they even helped wash our dishes, which was a really nice touch. The TV also had Netflix, so it was perfect for relaxing in the evening. The location is very convenient, with plenty of shops and places nearby. The front desk staff were also friendly and helpful, especially when guiding us with parking. One of the highlights was the view from the second-floor balcony in the morning, the scenery were beautiful. As for downsides, the parking spaces were quite narrow. If the property is busy and most spots are occupied, getting in and out with a car can be challenging. Also, the building itself feels a bit old, so the overall impression when entering was slightly dated and not as clean or fresh as expected, though that may be more due to the age of the property. Sound insulation was also quite poor, so light sleepers may want to bring earplugs for a more comfortable night’s sleep.

The so-called breakfast was too poor. It only consisted of two slices of bread, two cans of yogurt, a 200ml box of milk, and a few jams. They were placed in the room on the day of check-in. The key is that the yogurt and milk were not placed in the refrigerator. The so-called motel hot springs are just two tiled pools from the 1970s in China.

We had a great two-day stay at Urban Lounge. The service was excellent, and Prazad at the reception was awesome—very accommodating, friendly, and welcoming, which made us feel at home from the moment we arrived. We used the shared bathroom, and while it was generally fine, it could have been cleaned more frequently. Overall, we really enjoyed our stay and would happily recommend Urban Lounge to others.

Better than expected overall. There was a noticeable cat urine smell in reception on arrival. The owners were friendly but the man a bit impatient (might be language). Parking is available at the back, and there are only stairs to the second floor—so request a ground floor room if you have heavy luggage. The location is excellent, with a shopping mall across the road and an easy walk to town, restaurants, and bars. The room was clean, tidy, and comfortable, though a bit outdated and in need of a deep clean (we noticed some cobwebs). It includes a well-equipped kitchenette, though some items could be replaced. No cat urine smell in the room itself. Plenty of blankets were provided, and the cats around the property didn’t bother us.

Very clean, has everything you need. Wasn’t able to check in by 630pm, called them in advance to inform and arranged for a self check in. Emily was very kind, explained the steps over the phone, and texted again just as a reminder. Self check in was very easy and convenient. Instructions were attached with the key, documents were neatly placed in the room. Only downside was it wasn’t very close to the supermarket/shops, probably about 15min walk, but it was raining so took us 20min. Driving would have been better. Please note there’s no lift, so we had to carry our luggage to the 2nd floor. Overall, would come back again, it was still a great stay!

Very friendly and helpful staff. The accomodation is next to Government Gardens, Lake Rotorua, and Wai Ariki. EatStreet and the i-site centre is less than 10 minute walk. There's plenty of parking space next to the accommodation. The room is clean, there's a heat pump. They have ironing board, iron, hair dryer, stove, kettle, cutlery, and plates.

The room is clean and tidy, very comfortable, suitable for two families or a few friends to stay together, it is worth recommending. I hope to have the opportunity to stay here again next time.