Rotorua Hotels with Wifi

"Room is good and there was a pool. The shared bathroom is toooooo tiny. Parking is $10 if you drive. Didn’t go to the kitchen. Location is great close to everything but bathroom was the only problem."

"Let’s talk about the positive side first. - Very good location, right in the center of Rotorua - Facilities are a bit old but still well maintained - Breakfast was very nice But still, this is a very disappointing stay. - The housekeeper used our used towels to clean the shower floor, which I was very shocked about it. After I expressed my concern around hygiene standards, the housekeeper changed to use a fresh towel for cleaning. This is even more shocking. - Later I expressed my concern to the reception, the manager came up to our room for a check, I also showed her the side table, which still has water marks after cleaning. - Despite of the hygiene issues, the services and staff attitude was another concern. There was no resolution provided regarding my concerns. - Trip.com customer service was extremely helpful. I contact them, raised up my concerns, also the front office manager was aware of this issue. I was offered complimentary breakfast, bottle of wine, and upon check out, there was no parking charges. - While I appreciate the breakfast, wine and parking offer, I still see a communication issue. Normally hotel would place a card along with the wine, when I back to the room the wine just sitting on the side table, no card no apologies, I would have no idea why it is there. Also, the first photo shows a towel with stains- this is what I received after all of the hygiene concerns. As a loyal member of Accor group especially the Pullman brand, this is the worst experience I’ve ever had with Accor. I appreciated the front office manager’s email and the commitment to make things right, but there was a noticeable gap between the promised service and what was actually delivered."

"The accommodation is very spacious and close to tourist attractions. You won't feel lonely even if you're traveling solo because there are so many friendly people here. It's safe, the staff are attentive, it's clean, and the price is affordable."

"Very friendly staff & excellent service.. fully furnished with kitchen equipment and also comes with a small living room for group gathering.. will definitely come back again"

"I booked the Dome Room for two nights. As many online reviews mentioned, it was indeed very clean. The bedding was high-quality pure cotton, spotless white, making for a very reassuring sleep. Oh! Besides the room's air conditioning (heating and cooling), they also provided electric blankets on the beds – what a thoughtful owner! The room came with an induction cooker, microwave, and refrigerator. The owner also thoughtfully provided dishes, pots, cutlery, tea bags, and milk, making it perfect for those who want to prepare simple meals. Each room has free, unlimited Wi-Fi! We parked our car right outside the room, which made it very convenient to grab things. The bathroom had both a shower and a spa tub, and they provided hand soap, shampoo/body wash, aromatic scents for the spa, and a hairdryer. As for the service, both the owner and his wife were incredibly warm and attentive! Any issues we had were resolved immediately; their speed was impressive! At just over 400 RMB per night booked through Ctrip, it was truly excellent value for money, far better than those run-down, outdated star-rated hotels! The half-star deduction is for the slightly weak water pressure in the shower, but after returning from the hot springs, a quick rinse is all you need, so it didn't bother us much. Next time we come for the hot springs, we will definitely choose to stay here again."

"Decided to stay overnight in Rotorua on a whim and chose the Millennium Hotel. Its location is excellent, with restaurants and a supermarket nearby. Plus, it's super close to the Polynesian Spa, just a few minutes' walk to go for a soak. The room amenities were decent, and the bed was very comfortable. Breakfast is served in the basement and offers a good variety. The hotel's bar and restaurant were also good; we enjoyed dinner there."

"This hotel is by far the best hotel we stayed in during our trip to New Zealand! My wife and I stayed here during our elopement and the staff could not have been more accommodating for us. They had my wedding suit pressed and cleaned within a day and on the day of our wedding we had our wedding flowers delivered to the front desk and they delivered them to our room. The hotel is very beautiful on the outside and even more impressive inside, our room was massive, very clean and well presented. We had a delicious meal in the restaurant inside the hotel and we still talk about how good every course was (especially the dessert). I would like to say that every member of the hotel team that we interacted with during our stay were so friendly and helpful and after our wedding they all made an effort to come and congratulate us which really ment a lot to us. The hotel is situated right next to the beautiful Government gardens which is a beautiful park and a few minutes walk down the road is an amazing array of delicious restaurants."

"Traveling to Rotorua with my parents and child this time, staying at Rydges was definitely the warmest highlight of our entire trip! The front desk staff were incredibly welcoming and professional. When they noticed we had elderly family members and a young child, they thoughtfully upgraded our room for free! The upgraded room was very spacious, making it easy for my parents to move around, and giving my child plenty of space to play. The beds were super comfortable. The best part was the hotel's geothermal heated pool/hot springs. After a day of activities, taking the whole family for a dip washed away my parents' aches and pains, and my child absolutely loved playing in the water. Many thanks to the Rydges Rotorua team for their high level of hospitality and human touch. Next time we visit Rotorua, we will definitely choose to stay here again!"

"The hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue."

"Honestly, the friendliness and logic of this accommodation beats the 5-star hotels in the bigger cities we stayed in before and after our two nights at Regal Palms. The woman at the desk was SO friendly and the room was SO clean and logical in the spacing and furniture. We didn’t use any of the amenities outside, but we did get some ice from the lobby and advice that made our trip great. Highly recommend; thanks for having us! :)"