Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 17, 2026
HoisumwonggggOutstanding hotel in the heart of Surabaya! Staff are exceptionally warm and professional, treating guests like family. The breakfast buffet is incredible with amazing variety. Rooms are spacious, clean, and comfortable. Perfect location next to Tunjungan Plaza mall. The pool and facilities are well-maintained. Excellent value for a 5-star luxury experience!
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Price per night from:PLN 296
Posted on Apr 3, 2026|Deluxe Room 2 Single Bed
Faith135Complimentary hotel breakfast spread was good, and the waitresses Evelyn and Lena were very friendly, cheerful, and helpful. The hotel room lighting was a bit dim . it would be better if it were brighter. Overall, it was a good stay, and the location next to the shopping mall was very convenient. Suggest to have complimentary mineral water bottle than glass bottle in room.
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Price per night from:PLN 270
Posted on Apr 29, 2026|One Bedroom Apartment
Guest UserThe hotel is good, I stayed in an apartment. The room was spacious, but it didn't feel recently renovated. The hotel is conveniently located right next to a shopping mall. The soundproofing in the room was poor, and it's very close to a mosque. There was a loud prayer call from 3 AM onwards, which severely disrupted my sleep. On the positive side, the hotel staff were friendly and the breakfast was abundant.
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Price per night from:PLN 319
Posted on Nov 28, 2025
MrZhao01
The rooms are quite large, the dining room is also large, and it's quite clean.
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Price per night from:PLN 68
Posted on Jan 31, 2026|Smart Twin Room
Anonymous UserNice place, unfortunately the amenities provided are not complete, there is no kettle for tea and coffee, safe box locked, AC dripping. What I like here is that the food is delicious.
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Price per night from:PLN 59
Posted on Sep 16, 2025|Standard Room
Key610Price is cheap and the value for money is amazing! The location makes everything super convenient — just a short walk to Tunjungan Plaza.
Right downstairs there’s an Alfamart, and if you walk a little further you’ll find another 24-hour one. Across the street you’ll find Boncafe (their steak is really good!) and a 24-hour dim sum restaurant.
The lobby is on the 3rd floor, but don’t worry — there’s always security at the ground entrance and they’re really friendly.
Totally recommend!
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Price per night from:PLN 59
Posted on Dec 29, 2024
Anonymous User
Quite clean and fragrant. Unfortunately, the placement of the window is not right, because it goes through to the next corridor, so it is not soundproof. You can hear people walking, or you can clearly see the housekeeping activities on duty. A little disturbing. Just a suggestion, if you make a smoking room, rearrange the placement of the window properly, so that guests also feel safe and comfortable. The condition of the window is also damaged, the sliding cannot be closed properly. Need to rejuvenate the color of the room paint, the bathroom floor and shower are leaking. The AC is not cold enough and looks worn out. Amenities are also incomplete. Only 1 toothbrush, 2 towels, soap and shampoo in one, only 1 slipper
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Price per night from:PLN 43
Posted on Jan 10, 2025|Standard Double Room
sabir KayukingLocation and service also good. But there is first floor no directly access like stairs. Long walking on road ways for first floor
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Price per night from:PLN 27
Posted on Feb 20, 2024|Superior Room
Aliffi IsmailThe room has a moldy smell likely from the old carpet and the furniture a little run down. However, the breakfast spread was more than we expected for the price we paid for the room. Convenient location close to shopping malls and really value for money.
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Price per night from:PLN 92
Posted on Nov 3, 2023
Ilham
New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.
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Price per night from:PLN 71