Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026|Standard Double Room With Eiger View And AC
Guest UserThe location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:CAD 687
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:CAD 418
Posted on Oct 15, 2025|Basic Double Room
Anonymous UserSuch a cute little hotel right by Grindelwald train station! Only thing is that it is up a really steep hill, no joke to climb up while dragging your luggage. Rooms were very roomy and clean. They kindly upgraded one of our rooms to a bigger room, which was really generous. Breakfast was simple but satisfying and delicious. There were cows at the patch of grass next to the hotel, which amused us greatly. Would recommend.
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Price per night from:CAD 259
Posted on Sep 3, 2025
Guest User
各方面都挺好的我們住了兩晚,酒店就在first山的半山腰Bort這個纜車🚡上下點,其中有個遊樂項目Trottibike的起點就在這裏終點在山腳,我們要在first玩所以定了這個酒店,酒店不大總共10多個房間,房間沒有空調,夏天上半夜有點熱,下半夜就沒問題,冬天有制暖器。如果入住這裏大家一定記得提前在下午五點前check in,因為我們要在山下的小鎮格林德瓦坐纜車上來的,纜車最後一班大概在下午5點-6點,除非是自駕車,不然晚上上來酒店很麻煩。大家如果喜歡安靜且希望窗户直接可以看first景色的話這裏就挺好的,酒店下面吃自助早餐的位置也很好對着雪山,房間價格還行,下山做纜車衹有一站,從Bort到山下十多分鐘。對了酒店旁邊還有個適合小孩玩的小樂園。
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Price per night from:CAD 258
Posted on Nov 25, 2023|Lifestyle View
李家的木The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries.
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Price per night from:CAD 393
Posted on Jul 4, 2026
Guest UserThe location is at Grindelwald Terminal, not Grindelwald village itself. This is basically the transfer point for Jungfraujoch, which is convenient if you're heading up there. However, there are no shops around, so it's quite desolate. It might suit those who prefer peace and quiet. If you want to go to First mountain, you'll need to take the train to the next stop. The good thing here is that the hotel is a short walk from the station, so you don't have to drag your luggage up any hills. If you're hoping to see the 'Dreamy Hillside' (Eiger North Face views), I'd recommend choosing a hotel closer to Grindelwald station. The shower drain was clogged; the water nearly overflowed onto the bathroom floor. Also, there's no fan in the room, so it could get quite stuffy and hot during the summer.
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Price per night from:CAD 352
Posted on Jul 23, 2018
QIANThe hotel is halfway up the hill, some distance from the Grindelwald center and the train station. The hotel also has a shuttle bus that can be transported. We are self-driving. There is free parking in the hotel. It is relatively close to the cable car station of the first mountain. There are not many types of breakfast at the hotel. But it is enough, the biggest feature is the scenery, so beautiful! Whether it is a room or a place to have breakfast, look out for the snowy mountain, if you come to grindelwald next time, you will stay here!
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Price per night from:CAD 403
Posted on Sep 20, 2023
Anonymous User
This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
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Price per night from:CAD 283
Posted on Sep 10, 2025
sieun
If you stay in Greendelwald, unconditionally recommended!!! Compared to all the nearby Eigerview accommodations, the cost performance was crazy, and the view was crazy!!
Every meal was bought at Coups and ate at the hostel ... No need for other luxury hotels!! Breakfast is also very good, the front desk staff are friendly and everything is perfect!
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Price per night from:CAD 428
Posted on Aug 12, 2026|Double Room
XiaxiaxiayiranSwitzerland is really beautiful to live in Grindelwald. This hotel apartment is generally ordinary, but the scenery is really beautiful. If you want to live in the mountains, you need to choose what traffic is. Going to the center to shop needs to take the bus. It takes only a few minutes to take the bus. If you choose to walk for about 20 minutes, it will be very dry. The hotel can cook things but there is no range hood, so we can do it on the balcony, otherwise the whole room will smell of oily smoke. But watching the beautiful scenery cook and eat is also a special experience. It is worth coming once in a lifetime! But let me go for the second time, I will choose to live in interlaken or Tuen, young people are suitable for going to places with many people, and Greendwa is enough to go back and forth on the same day alone. Staying for 7 days is a bit boring
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Price per night from:CAD 320