The room is newly renovated, there is a sofa with an extra long table and coffee table, with armchairs. Fully equipped and breakfast is average.
However, the cleaning work was really bad. I accidentally opened the sheets and found sticky stains (see picture), and there were sticky stains on the bedside table. I wiped them off with wet tissues.
Some decoration details are also problematic, the bathroom roll paper holder, not fixed, will rotate, the metal rod that covers the paper towel will fall from the shelf (the whole roll of paper towel will also fall to the ground). The wash basin has no plug, and the water output of the faucet is artificially reduced to a thin flow of water. The curtain hook in the room was missing, and the curtain fell off. Anyone who walked into the room could see the curtain problem, but the waiter did not deal with it at all.
Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.
Excelente ubicación, buena disposición de la recepcionista para atender y más si son latinos, comida buffet bastante aceptable para el precio que pagas en general muy bueno si vas a la atraccion principal que es Anakeesta está a 5min caminando
The hotel is in a great location and that’s the best thing I can say. The breakfast if they have a lot of people coming is good with biscuits and gravy and scrambled eggs but if there’s not many people booked, it’s just scrambled eggs and half cooked sausage.
The one thing if you have a pet, they’re gonna stick you in one of the old rooms that the floor hasn’t been mopped in ages. They made dust mop it, but if you drop some water and wipe it up, the rag is black and the bed was very uncomfortable. Young man at the desk was very nice and he actually helped me a lot and he said they did have a lot of new mattresses, but unfortunately our room wasn’t one of them.
Breakfast can also have parking. Children can be accommodated. Two queen beds can accommodate 4 people. If it is an adult, the bed is not too big. The location of the hotel is OK. The surroundings are very quiet.
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Price per night from:€41
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