"The experience was ok except that customers needed to about airport transfers services during booking"

"Simply put, I was disappointed by the ladies and gentlemen who organize Extra Adventures, dressed up in TUI clothing, because they don't even know what time the Kids Club opens. Yet they still sold me something, even though they knew I wanted to take my 5-year-old to the Kids Club at that time, while I wanted to go jet-skiing with my 11-year-old—but the Kids Club closed at 9 a.m. I also booked a car that was supposed to come to the hotel. Instead, they were supposed to pick me up from the hotel and take me somewhere else to complete the paperwork. This was, of course, problematic because the children were still asleep in the hotel room at that time. As a single father, this is understandably impossible for me. One particularly negative point is that all the sunbeds are permanently reserved (they start before 6 a.m.)—mostly by German citizens, who are always and regularly unpleasantly conspicuous."

"I was very disappointed with my stay at this hotel. I chose it based on my previous positive experiences with Meliá hotels around the world—from Dubai to Zanzibar—but unfortunately, this location fell far below those standards. The only positives were the entrance and the Ginger Bar. Beyond that, the overall quality of the hotel was very poor. Many of the staff seemed disengaged and unwilling to help, which made the experience even more frustrating. The food was especially disappointing. I ordered a burger that arrived practically raw. When I sent it back, they returned the same half-eaten burger, simply reheated—not properly cooked. I also received the wrong side (sweet potato fries instead of regular fries), and within seconds of raising this, they brought back fries that were undercooked and cold. A hot dog I ordered was also of extremely low quality and served cold I ordered pint they delivered it and said unfortunately it’s glass so we can’t leave the pint with you will come back. When You Need more they never came back. I paid for a pint only got a cup. I stayed at the hotel to support my mother, who is injured and a blue badge holder. Despite booking a double room, I was asked to pay an additional £35 per night for food and £50 per night just to be a guest. While I understand policies, this felt unreasonable given the circumstances. Accessibility was another major issue. The lifts were not working, making it very difficult for my mother to move around, as she had to rely on the stairs. Additionally, there was constant noise from drilling in the mornings, which made it hard to rest. Communication was also challenging, as many staff members had limited English, making it difficult to raise concerns. While the manager did reach out to me at the end of my stay, it was too late, as I had already left. Although she provided her business card and suggested another Meliá property, my experience here has made me hesitant to trust the brand again. Overall, I would not recommend this hotel, especially considering the price. There are better and more affordable options nearby—I would personally choose H10 hotels instead, which offer better value and are closer to the beach."

"This was the first time I'd stayed at all all-inclusive resort, and it set the bar high. The whole complex is very modern. Staff are very friendly and helpful, and the food was amazing. We had a family suite, with 3 beds end to end (which worked well) in the main room and a separate room with a king bed. The shower room was massive, and there was a fridge and microwave. It also had a balcony looking out over the pool area. The food varied a bit every day (some staple items were the same - this was fine). They really made an effort for valentine's day, when the dessert section in particular was amazing. There were several stations with live cooking. There was also a second buffet/snack area down near the pool where a barbecue was on one of the nights we were there. The inclusive drinks were pretty good. Wine was not mind-blowingly amazing but perfectly drinkable. The choice of inclusive spirits was great too. Only the beer let it down. I'm a bit of a beer snob and the only beer was a very watery lager. Plenty of choice when it came to soft drinks too. The entertainment was maybe the only slight letdown. It certainly wasn't awful but didn't feel quite as premium as the rest of the resort. One other thing of note is (despite a couple of previous reviews) that I found that the behaviour of guests (children and adults), even with the inclusive alcohol, was very good. It felt like a premium resort and there weren't any "lager louts" or bratty kids about. The beach is a 5 minute walk away. It's a hilly path but not too steep. I would be really picky to mark the hotel down, but other than the entertainment, the only other thing was that the food wasn't always labelled in the restaurant. Maybe this is typical of Spain but it wouldn't meet allergy regulations in the UK. A minor point for me though. Location-wise, it's a bit of a walk or bus to the town. We hired a car and had no issues getting a space in the car park."

"At the crystal restaurant, I asked for a litre of sangria. They said that was not available although the bar was only steps away. I ordered the same in Riu Gran Canaria crystal restaurant and they went to the bar to fulfil my request (great service) In the buffet restaurant all the waitresses and most of the waiters were extremely hard-working and amiable. A couple of waiters were not to the required standard or very friendly. "

"We found the team here to be really friendly and the accommodation was excellent. We stayed in a sea view apartment which was kept spotlessly clean and had more than everything which you could hope for when self catering. The hotel was quiet and had a relaxed vibe which was just perfect. The walk to the beach takes less than 5 minutes and the local restaurants are only a ten minute stroll away. If you're heading to Coast Calma we'd recommend considering staying here."

"Absolutely Perfect Birthday Stay! I have just returned from a wonderful birthday stay at the Iberostar Selection Fuerteventura Palace and honestly couldn't have chosen a better place to celebrate. I stayed in the Star Prestige section and it was worth every penny. The exclusive areas, personalised service, peaceful atmosphere, and little extra touches made the whole experience feel truly special. From the moment I arrived, I felt valued as a guest. A very special thank you must go to Yolanda from Guest Relations. She made my holiday before I had even arrived! Yolanda assisted with pre-arrival arrangements, checked in with me before my trip, and ensured everything was in place for my birthday stay. Her communication, warmth, and professionalism were exceptional. She is a real credit to the hotel and one of the main reasons my experience was so memorable. I would also like to thank Nadia for the excellent check-in experience. After travelling and arriving very late in the evening, it was lovely to be welcomed so warmly and professionally. The service throughout the hotel was outstanding. A big thank you to Soto, Diego, and Chavez, who consistently delivered excellent service in the restaurants and bars. Friendly, attentive, and always smiling, they helped make every meal and drink feel special. The hotel itself is beautiful, immaculately maintained, and perfectly located overlooking the stunning Jandía beach. The food was excellent, with plenty of choice and consistently high quality. The Star Prestige facilities offered a peaceful retreat with incredible views and a wonderfully relaxing atmosphere. What really sets this hotel apart, however, is its people. The staff genuinely care about their guests and go above and beyond to make your stay memorable. Thank you to everyone at Iberostar Selection Fuerteventura Palace for making my birthday so special. I left with wonderful memories and cannot wait to return. Highly recommended. 5 stars all the way!"