Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
444 reviews
8.9/10
1 night
From CAD 130
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
185 reviews
8.6/10
1 night
From CAD 33
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10.0/10
Outstanding
GGuest User⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at Crowne Plaza Labuan Bajo, IHG
Our stay at Crowne Plaza Labuan Bajo was truly the best we’ve ever experienced. From the moment we arrived, we were welcomed with such genuine warmth and open hearts that it immediately felt like home. Every member of the team was exceptionally polite, attentive, and incredibly hospitable — the kind of service that leaves a lasting impression.
The location itself is brilliant, offering the perfect blend of comfort, convenience, and the natural beauty Labuan Bajo is known for. Throughout our stay, the staff went above and beyond to ensure we were comfortable and well taken care of. Their kindness and professionalism added so much joy to our trip.
Honestly, this is the best property we’ve had the pleasure of staying at, and I would wholeheartedly recommend it to everyone. Thank you so much to the entire team for the grand and heartfelt welcome — it made our stay truly special.
I would recommend this place to closest friends and family!
HHdyhazmMalaysian here 👋🏻 hotel ni best sangat2, cantik, tenang, customer service on top 👍🏻 staff very helpful & friendly. Tak puas duduk sini. Nanti kalau ada rezeki datang labuan bajo lagi, memang akan repeat stay sini. Cuma kekurangan dia, jauh sikit dari bandar so susah nak cari makan. Kalau sewa motor pastu nak keluar makan malam, macam seram sikit la sbb jalan mmg gelap. Takde lampu jalan. Kitorang datang masa musim hujan jadi habis basah kuyup naik motor 🤣Hotel ni ada je restaurant sendiri, cuma makanan macam biasa2 je tak sedap sangat. Tu je la kena improve kot. Tp scenery & interior design hotel mmg cantik sgt dah macam cerita Moana
GGuest UserThis resort is in such a beautiful setting. A perfect relaxing getaway where the team could not be more helpful. Not only did they make all arrangements for all or our day trips, but a member of the team even raced after us to the airport with some items we didn't even realise we left behind.
Fabulous.
GGuest User## Facilities:
I stayed on the seventh floor, and with no elevator, climbing the stairs was quite a workout. No hairdryer was available in the room, but they provided one when requested.
## Environment:
The hotel's decor was alright. However, being sensitive to smells, I found the room's fragrance overwhelmingly strong.
## Hygiene:
Both the bedding and the room were quite clean.
## Service:
The staff were friendly and patient, and they promptly fulfilled my requests.
## Location:
It's super close to the airport, just a quick walk. However, it's a bit further from the main street.
GgladysttThe interior decor is about on par with a youth hostel in China, featuring old, simple wooden furniture. The tables and shelves are very narrow, so my belongings kept falling off every day 😂.
Initially, I was given a ground-floor room, and the smell was truly something else. When I asked to change rooms, I was told they were fully booked. I finally got to move to an upstairs room on the second day.
Just as others have mentioned, the bedsheets and duvet covers had all sorts of stains. The housekeeping girl, however, was very sweet. She brought three bedsheets until we found one that looked a bit cleaner. She said they send them to a specialized company for washing, so I guess the cleanliness of bedsheets across the entire island is probably similar.
This 'hotel' and the Green Cherry restaurant upstairs are run by the same people. It was also the only restaurant on the island where I spent money and didn't feel full – it was genuinely expensive and unappetizing.
If it hadn't been a non-cancellable booking, I really would have wanted to switch to another place to stay... 😌
DDmitriiOAn excellent hotel where everything is thoughtfully arranged for a comfortable stay. The rooms and the entire property were very clean and well-maintained — everything looked neat and pleasant. The water in the shower was always running well, and there was consistently hot water, which is especially appreciated after a long day.
A special thanks to the staff: kind, smiling, and always ready to help — you can really feel that they care. We were especially impressed that they prepared breakfast earlier than usual for us because of our early tours — a small gesture, but it says a lot about their attention to guests.
At night, it was quiet and peaceful, nothing disturbed our sleep, and the room had a cozy atmosphere. The grounds are beautiful and green, clearly well looked after. We were very satisfied with our stay and would gladly recommend this hotel to our friends. Truly well done!
VvanessaafigThe hotel is in a good location with restaurants, supermarkets and pharmacy nearby (a 15-minute walk from the Harbour). The room is big and clean, even though the bed sheet was a bit old with some tiny holes. I had an issue with the shower - when I used the shower there wasn't hot water and during my shower the water was over. There wasn't a trash bin in the room neither. It would be great to have a kettle in the room but the staff were very helpful when I asked for hot water. If you stay in a room nearby the reception it can be a bit noisy sometimes. Nice view from the reception though!
GGuest UserPlace looked like the pictures but was a bit more dirty in the corners of the room but otherwise no problem. Staff was friendly and helpful. The place is a bit far from the airport however only 10min walk to the harbour. There was also a prayer place right across the street so it got very loud at 2am
AAnonymous UserThe scenery of the hotel is so beautiful! The morning and evening are the most healing time. The room will be very hot during the day! The air conditioning is not good, but the service staff are very friendly and will solve any problems in time.
Disadvantages:
(1)
The car to the hotel can only be parked on the main road. You need to drag your suitcases along a muddy road of about 80 meters and about 150 steps. You need to be self-reliant the whole way. There are only two female service staffs with limited strength. We almost collapsed on the way to check in.
2
If you are afraid of animals, please choose carefully when sleeping at night! ! The toilet in the room we arranged is open-air. At night, we saw rats, centipedes, geckos and all kinds of insects.
There will be mosquitoes and geckos when you sleep at night! Please bring ointments and mosquito repellents!