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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
204 reviews
8.5/10
1 night
From US$18
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9.2/10
Great
Ffang001206This was by far the best hotel I stayed at during my one-week business trip in Indonesia. The airport pickup was arranged seamlessly, and the hotel itself is very new. Cleanliness was impeccable; everything looked spotless. What truly stood out, however, was the service. Both the front desk staff and the restaurant servers greeted me with big, genuine smiles, making me feel incredibly welcomed and cared for. Oh, and the airport transfer to the hotel took only 20 minutes, while the drop-off to the airport was just 5 minutes – extremely convenient!
FFendouzhe8508This hotel is really good. The front desk staff's English is excellent, and they offer breakfast. It's also very close to the airport! Due to my flight schedule, I extended my stay for a few hours, and they didn't overcharge me, which shows they are very reputable!
TTEDY THENGExcellent customer service. Room is clean, spacious and comfortable. Delicious dinner (room service) and great breakfast with lots of variety, both continental and local foods.
Highly recommended for overnighting International travelers with connecting flight the next day. Easy access to Hotel from International Arrival Terminal 3.
TtantonThe service here was excellent! The staff were friendly and incredibly helpful right from check-in. The facilities were well-equipped and spotless, making it very comfortable to relax. The food was delicious and offered a good variety. The location is excellent, close to tourist attractions and with convenient access to public transport. I highly recommend this place and will definitely return in the future!
NnilacandriaI had a wonderful stay at Sheraton Airport Jakarta, and I’d love to share my experience.
Special thanks to Mas A Gree from the restaurant team for his extra care and warm hospitality. He is very kind, friendly, and always checked on me and my husband every morning during breakfast—offering new dishes and making sure everything was perfect. The food was amazing too!
Also, thank you to Mba Caca, as well as Mas Ryo, Surya, and nindi for their great service.
Not to forget the warm and polite shuttle driver, Bapak Priyanto Julian, who was very helpful.
And thank you to Mas Vincent/Joshua for taking care of my many pieces of luggage, hehe.
Overall, it was such a pleasant and welcoming experience.
I will definitely come back to Sheraton Airport Jakarta again!
SSofiyyaSatisfied with excellent service , I will stay in this hotel again when i am in tangerang !
I don’t want to go back 😫
I upgraded to Executive Suite at the hotel and I was satisfied!
Worth every penny!
Thank you Mercure Tangerang Center 🫶🏻
HHarry Dr**Review of Favehotel:**
This is my second time staying at Favehotel during my visit to Indonesia, and it continues to impress me as one of the best value-for-money hotels in the area. The rooms are clean, modern, and comfortable, providing everything needed for a relaxing stay. The staff is consistently friendly and welcoming, making the experience even more enjoyable. The morning breakfast offers a good variety of options to start the day right, and the ample parking space is a big plus for those traveling by car. While the location is not right in the city center, it’s still conveniently close, making it easy to explore nearby attractions. Highly recommended for budget-conscious travelers seeking comfort and convenience!
KKongLSHad a good sleep at this hotel. It's not fancy but it's a reasonable option if you have an overnight layover in CGK T2. T3 has at least 3 other hotels at different price levels so you would find a newer hotel over there if your departing flight is from T3. The hotel is located inside the T2 terminal near the skytrain station. If you need to get to another terminal the next morning, you should budget an additional 30 minutes for the trip. Food choices in T2 are much less than in T3 but there are a few outlets that open 24 hours, so, as long as you are not choosy, you won't go hungry (we had A&W and it was lousy). This hotel starts serving breakfast at 3 am. Breakfast is not fancy but adequate, with salad, fruit, the usual buffet of rice and pasta, a few complements, bread, coffee, etc. You might need help with heavy luggage to bring them up & down the ramps at a couple of staircases. There is a BIG smoking room near the reception. A peculiar thing with this hotel is that the rooms are spread along long corridors on both sides of the reception. If your room number is 1, it'll mean a >200m walk from the reception.
AAnonymous UserLocation: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel.
Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower.
- No room slipper provided.
- No bottled drinking water provided but you could refill at the water dispenser along corridor.
- No facial tissue available in the room.
Room: Size is sufficient for solo or two travellers.
I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises.
Room isn't bright enough for working.
GGuest UserThis hotel is very near the airport. It takes about 15 to 20 minutes by car from airpirt to hotel. The room is quite clean but a little bit small due to the budget price. I feel that it is a good budget hotel. I appreciate the shuttle bus service from the hotel to the airport. The staff and driver are very helpful in picking up luggage into the bus. The driver is very good to ask all the drop-down locations of each passenger and make sure the passengers get off at the right airport. The shuttle bus service must be booked in advance to make sure you have a seat.