Kaga Hotels with Parking

The soundproofing of the hotel is very good, the equipment is quite good, the public bath and the bath in the room are very good. The service part is a bit blunt in English for passenger service staff who don't speak Japanese, but can understand The catering part is extremely unfriendly to passengers with food allergies. The restaurant cannot provide alternative ingredients. The notification will try its best to avoid it, but the allergic food will still be moved directly to the table on the spot. And there is no contact information after booking, only international calls can be made. If there is a need to contact, it is very inconvenient. Hotel staff will not check the instant message through the reservation website. Recommended for travelers who want to experience Japanese culture but have no food allergies

Traveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back. Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.

Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.

We really loved our stay here. The staff were very helpful, the facilities were clean and well appointed. The room was large, clean and well maintained with traditional styling. The view of the river and forest was tranquil and the onsen was big and very clean with at least 2-3 hot pools, a cold plunge bath and sauna. The view from the onsen is also really beautiful. The food was also really incredible. Overall the place has a very tranquil and calming vibe. We spent four nights here but wish we could have stayed longer.

This Japanese-style hot spring hotel has complete facilities and the lobby is decorated in a very luxurious style. We arrived early and enjoyed the free afternoon tea and foot bath first. When we checked in at 3 o'clock, a waiter in kimono guided us to the door of the room, which was very considerate. After taking a bath, we had dinner on the 2nd floor of the hotel as scheduled. Dinner is a standard Kaiseki cuisine, which is very sumptuous. Each family has its own private dining space and is equipped with a dedicated person to serve throughout the meal. At 9 o'clock in the evening, the hotel arranged a local Taiko performance in Kaga for the guests, which was very unique. The whole experience was very satisfying.

Beautiful hotel on a beautiful river. Large georgeous room. For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.

A traditional Japanese-style hotel, clean and tidy. The public bathroom is on the basement level, and there are self-service drinks. The breakfast and dinner buffets are quite plentiful. It's a 500-meter walk from Yamanakaza.

The room, bath and meal were very good, but I took a bath and put the towel in the used basket, so when I asked the front desk if I could get a towel, I was told that it would cost me. Then, when I checked in, I wanted to say that the towel was another charge from ２ sheet. I was sorry there. Other than that, it was good.

The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station. The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!

They charge 150yen for pick up. It's about10 min away from kagaonsen station. No other amenities nearby. We booked w buffet dinner included. It's a mass market buffet like canteen. There are 3 pools in onsen and the tatami rooms are good sized. Buffet does not include crab. You need to top up 6500yen per person for the crab. The payable shuttle pick up is only available during check in and check out time.