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9.6/10
Amazing
PPingdanshizhen2011A great hot spring hotel with one night and two meals. The service is great. The Kaiseki dinner and breakfast are delicious and tasty. I definitely recommend it!
The room is very spacious and the private bath gives you the freedom to bathe whenever you want. It's great!
GGuest UserHotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.
GGuest UserThe location is a bit off to the side of the mountains, but the hotel has a shuttle bus that connects to Kaga Onsen Station, which is very convenient if you book in advance. The hotel is very close to the Tsurusenkei Trail; walking along the tree-lined path with the sound of flowing water is incredibly relaxing.
The hotel exterior isn't particularly modern, but once you enter the lobby, the beautiful decor and antique-style furnishings are a pleasant surprise.
The two indoor onsen facilities are well-equipped with comfortable, warm water, and include complimentary massage chairs and popsicles – a thoughtful touch.
In the evenings, there's a simplified version of traditional Japanese song and dance performance in the lobby, creating a wonderful atmosphere.
The rooms are spacious, and the bedding is very comfortable. Yukata and pajamas are provided, and there's also a section on the first floor filled with various men's and women's yukatas, obi (belts), and ribbons for guests to mix and match. The ladies were dazzled by the choices; it was so tempting that they couldn't leave for half an hour.
Both the Japanese-style dinner and breakfast were very plentiful, and dinner even included a Wagyu beef hot pot. I am very satisfied with this hotel and highly recommend it.
GGuest UserThis Japanese-style hot spring hotel is fully equipped and the lobby is quite luxuriously decorated. We arrived early and enjoyed free afternoon tea and foot soup first. At three o'clock, a waiter in a kimono guided us to the door of the room, which was very intimate. After the bath, we had dinner on the 2nd floor of the hotel at the time we had booked in advance. The dinner was a standard kaiseki dish and was very hearty. Each family had their own private dining space and was equipped with a dedicated full service. At 9 pm, the hotel arranged a local Taigu performance in Kaga for the guests, which was very special. The whole experience was very satisfying.
GGuest UserDuring our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
GGuest UserVery nice Japanese hot spring hotel. The surrounding scenery is also quite good. The outdoor scenery of the hotel's public hot spring pool is so beautiful. The hotel provides transportation to and from the station which is very convenient, but remember to make a reservation in advance.
GGuest UserBeautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
GGuest UserCtrip advertised free airport/train station pick-up, but after experiencing it myself, I realized it's a lie. First, there are time restrictions for pick-up; it has to be at the time shown in my photo. I only found out this after having the hotel call them the day before. Second, pick-up is not free; it costs 150 yen per person. It's not about the money, it's about the fact that it's not free. Ctrip shouldn't mislead people. That day, I had to take the bus myself, get off at the nearest stop to the hotel, and walk for about ten minutes. It was an extremely hot day, with a temperature of 39 degrees Celsius and the sun blazing.
KKING & QUEENThe hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
GGuest UserI booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.