Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
1443 reviews
8.9/10
1 night
From TRY 1,876
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9.1/10
Great
JJane HngExcellent before n after sales service! Very friendly n clear instruction before accommodation. Giving extra time for late check-out too. Clean and spacious suitable for family n friends gatherings.
We have realized accidentally left our item the next day after check out but the host putting extra effort to search it n willing to courier it back to us without any charges ! Thank you very much! We had a good time there!
AAnonymous UserHad a staycation here with a friend during new year as we live nearby Putrajaya and just want to relax at the hotel. The room is spacious and my favourite thing here is the bed is really really comfy.
The swimming pool is huge, it doesn’t feel crowded even when there were many guests staying during new year. The staff at the swimming pool for both days i went are friendly and they played good songs (not noisy) that gen z grew up listening to. Had a nice time swimming there facing nature with the music playing. Overall vibes was good. It’s just that the pool closed at 7pm but i guess that’s the norm for most resorts in Malaysia. I just think it would be nice if we can swim even at night.
For customer service, it should have been much better considering the room price and the fact that this is a 5-star hotel. There were a few staffs who were welcoming and greet warmly while some feel cold when interacting like they couldn’t give proper eye contact when talking and couldn’t even throw a smile which i think these things are just basic customer service. It didn’t completely ruin my stay, but it did put me off a little since I’ve experienced far better service at other lower star hotels in Malaysia / abroad. I just think that this is an area the hotel should improve.
The breakfast has many varieties and the taste is not bad. Our fav was the pancake here. The hijabi female staff (sorry i didn’t get her name) that was on duty checking the guest list during breakfast on 1st Jan is an example that other staff can follow when interacting with guests. Kudos to her.
Overall it was still a nice staycation and I had a good rest here. Would recommend for anyone who want to have 1 night rest here.
GGuest UserThis is actually my second time staying here ❤️❤️ the hosts are amazing, so is the units condition. They also left us a tin of biscuit cause we are the return customer ❤️ it’s very sweet of them!
GGuest UserI slept for a few hours at a family-run place. Since we arrived at 3 AM, and were just passing through Putrajaya for a quick visit before heading into the city in the afternoon, the facilities were very basic. I used it as a short-stay room.