Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
156 reviews
8.1/10
1 night
From €70
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9.3/10
Great
AAxellyOur stay at the Black Swan Hotel was truly amazing. Originally, we were booked at the Hana Lodge, but due to renovations, we were moved to their sister property in the heart of Rotorua. Despite the change, we were pleasantly surprised by the excellent service.
The room amenities were incredible. We had a free mini bar that was replenished daily, a large, comfortable bed, and breathtaking views of the lakes. The room was exceptionally clean, and all the staff members were incredibly helpful and courteous.
The breakfast served from 7 am was delicious! I highly recommend this hotel to anyone travelling to Rotorua.
GGuest UserThe owner is Chinese, so communication was very smooth. The room is a duplex, with one bedroom and a bathroom downstairs, and a kitchen, living room, and another bedroom upstairs. The space isn't huge, but it's well-equipped, and the bathtub is a good size. There's a terrace upstairs with a grapevine, and downstairs has direct access to a small courtyard. However, if you're traveling with elderly people or children and have a lot of luggage, going up and down the stairs might be a bit inconvenient.
DDan WuangLocation is excellent with lot of cafes and restaurants.
I took the Intercity coach which dropped off at the tourist information site. From there it is a less than 5 minutes straight walk and then turning right to reach the hostel.
Very friendly and helpful receptionist however do note it is closed at 6pm.
Toilet and shower areas are very clean despite huge group during my stay. Shower gel and towel are provided which is great for me.
I stayed in private single room which is good enough for me.
Have kitchen with fridges, microwaves, stoves , utensils, pans , cleaning soap…… paid washing machines.
U can parked your luggage after checkout for free.
Walking distance to Rotorua Central Mall which has a food court and McDonald n KFC for slightly cheaper meal options.
Entrance to hostel are always locked with passcode thus felt safe .
I will definitely stay there if I am in Rotorua.
GGuest UserI was initially given a ground-floor room, but I wanted to switch to a second-floor one. The second-floor room had three beds and cost an extra 20 yuan. The front desk staff kindly showed me the room, and it was great, so I made the switch. The room isn't huge but it's very clean and comes with a fridge and a kettle. The hotel's location is convenient; you can walk to both a 'green' supermarket and a 'yellow' supermarket nearby, and there's a gas station right across the street. The 'yellow' supermarket has the cheapest chocolate at 5.9 yuan a bag – definitely the best deal! The hotel breakfast is simple, just bread and milk, etc., not very filling. But that's pretty standard for a 'white people's breakfast' anyway.
GGuest UserI absolutely loved our stay. The hotel is in such a great location, we were able to park up and walk around town. The staff are soo friendly and approachable which is soo helpful if anything is needed for the stay. The pool facilities are great, soo warm and clean, our son absolutely loved relaxing and swimming.
Overall this place is great! We definitely will be staying again!
GGuest UserThere are a lot of cats, the boss is also very kind, but unfortunately the nearby residents are noisy enough, noisy during the day to the night, I don't know if it is a sound insulation problem or a problem of the quality of the residents.
PPapornKThe location is fantastic! We only had a small issue with the shower, as water tends to splash onto the dry area. The staff are incredibly friendly, and you can easily ask for any amenities you need.
GGuest UserThe hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue.
NNick7I stayed at this hotel recently. The location is excellent — very convenient and close to transportation and restaurants. However, the breakfast buffet was just average, nothing special. Also, the room wasn’t as clean as I expected; it could have been better maintained. Overall, it’s a convenient place to stay if location is your main priority, but the cleanliness and breakfast quality could use some improvement.
GGuest UserI was really pleasantly surprised when I stayed at Distinction Hotel this time!
Originally I only booked an ordinary superior room, but we arrived early. The front desk said that the room was still being cleaned, so they were very considerate and upgraded us to Deluxe Twin Room for free! I really didn't expect it~ and the staff were super polite throughout the whole process, which made me feel very warm.
The room was bigger than I thought, with two large beds that were soft and comfortable, a desk and two comfortable blue sofa chairs, which were very convenient whether I was sitting and browsing my phone, drinking coffee or packing my luggage.
The whole check-in process was very smooth, and the service was also very good. It felt like a hotel that ”cares about the guest experience very well”, and the details were arranged very considerately. I didn't expect that an ordinary check-in would become such a happy experience~
What's the best romantic hotel with Parking in Rotorua?
Rotorua has many options for couples to choose a stay with Parking. If you plan to celebrate an anniversary, Six on Union Motel (from €44) can be a good choice.
What's the average price for hotels with Parking in Rotorua?
For hotels with Parking in Rotorua, the average price is €168 on weekdays and €176 on weekends (Friday–Saturday).
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