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9.2/10
Great
GGuest UserThe hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.
GGuest UserAfter a 10 hrs drive, I got to the hotel around 10 pm to be told that my reservation was canceled and I was called which is a lie. When I asked about the phone # they called it was not mine?? I was told by a rude front desk nothing to be done...
No night shift MOD was available.
After, a call to the awesome Trip.com customer service & the Hilton Hq. my reservation was, all of the sudden, honored.
I love Home2 suites 'cause of their pet policy, amenities... but this location I will never stay at this location.
GGuest UserThe lobby is beautiful. Check in was quick and easy. There is a $50 deposit for any damages that is returned to you after check out (3-4 business days). We arrived during their happy hour. Each adult got 2 free drinks and complementary snacks. The rooms were comfortable and spacious. The shower was nice and big and had plenty of hot water.But there wasn't much water pressure. The beds were comfortable and the room was very clean. The indoor pool was warm and very spacious. They have a kitchen here and the food was pretty good compared to the pricing. The breakfast was amazing.There were many different options for you to choose from, including a fresh omelet stand. I would definitely stay here again for business and pleasure.
HHelen WigginsI absolutely loved this hotel! We stayed in this hotel on our way out of town & were pleasantly surprised!! The staff was amazing, the hotel was clean, great location!! ☺️
RRachelStJohnAdequate. Room is clean enough. Low water pressure. 17 dollars for a ”buffet” breakfast. A lot of confusion about thr airport shuttle. It was close to the airport.
KKrizza Mae Reiszl RuizI arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk.
A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.
袁袁We drove through Charlotte, only stayed here for one night, and we had to hurry, so we chose this hotel on the side of the road. From this perspective, her location is very good, just a few minutes up and down the highway. Nothing else is special. This hotel is like a domestic chain store.
GGuest UserThe room isn't cleaned daily; I had to request it several times. The breakfast isn't very varied. There's a lot of noise from other rooms, and nothing can be done about it. The room is spacious and comfortable, and the bathroom is very nice, except that there's no lock on the door.
Wwuxiao_1983Near the airport, parking is free, there is a free breakfast, standard hotel standard, cost-effective. If you drive by yourself, it is a good place to go to Atlanta.