The room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
Posted on Jul 24, 2026|1 King Bed Golf or Pool View
Guest User
Resort overall was clean and appealing with extremely courteous and professional staff! The waterpark was very fulfilling and spacious with amazing activities! Water pressure in the rooms were great! The rooms itself were overall spacious, clean and comfy. Few room issues: I requested a hypoallergenic or deep clean room due to medical allergies which wasn’t honored. There was a stench in my room that remained the entire stay, even as I myself tried to deodorize it. It was either the carpet or the drapes so I’m not sure of their pet policy. Other than that the only thing I’d change is: a microwave in the common area for usage and aux outlets/ports in the rooms.
1. Stayed for another three nights.
2. Breakfast was still good.
3. The room was still comfortable.
4. Walking around was my favorite in the evening.
5. The room price increased significantly, so I had to move to a nearby Duruy.
6. Across the road is a large market with colorful stores.
7. I plan to visit Woodlands again in July 2024.
The hotel experience was marked by a check-in inconvenience due to a system outage, extending the process beyond the expected time. While I empathize with the staff's frustration, their cold demeanor added to the frustration. Despite this, the stay itself was satisfactory, with clean facilities and good amenities. Unfortunately, the unfriendly demeanor persisted during checkout, diminishing the overall experience.
We always choose this location because it is clean and the service is great. They have a big breakfast. Valley Ranch is right across the street. Literally every thing you need whether it’s groceries, gas , restaurants or shopping. We will be back.
I’ve been staying at this hotel for over 2 years and its always a clean, comfortable, friendly environment. I recommend this hotel to anyone that asks. It’s easily accessible. There is so many places to keep you occupied. The cleaning ladies are the sweetest people. Everyone is respectful. No worries of anything bad happening. I feel safe and well taken care of here. 10/10 recommend.
This location has been my home while I search for a new one. The staff here are great, accommodating and professional. I like the location because it's not too close to the freeway noise. My favorite thing here is the no charge for doing laundry and there are enough machines so not a long wait if there is one
I would recommend Candlewood and I have to all my family and friends.
This time, I traveled with just myself. But had my minor stepdaughter visit with me a few days and I paid for breakfast and she couldn't eat it. So the 9 days I stayed there I couldn't eat breakfast. Why u ask?! Because it was the worst breakfast at a hotel I have ever seen. The waffle maker hasn't been cleaned for a long time! It was disappointing and gross. The man that does the over night and set up breakfast is clearly lazy and rude. He treated men fine but when I asked him for help he was and *******. Don't come here alone ladies especially at night or morning when he's here. The other lady's were awesome and made me feel welcome. But yhe housekeeper lady that works all the time is the best! She helped me more then anyone and made me feel welcome as a woman traveling alone. I wish her the best and give her a raise she's a God sent.