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9.7/10
Amazing
SSoumiaÇa serait bien de mettre un panneau indiquant l’entrée de l’hôtel, car les chauffeurs mettent un temps fou  à trouver l’entrée piétonne de l’hôtel. Pour avoir été dans les 200 premiers clients de l’hôtel, je suis vraiment triste de voir comment les devenu, l’ascenseur, les traces de cheveux sur les murs, c’est juste incroyable les traces de demain également c’est dommage
GGuest UserNice room (single King), beautiful historic building/grounds that has been meticulously maintained and great location in the heart of Downtown Lakeland. Didn’t have a microwave which was odd but otherwise a good stay and friendly service.
SS. ButlerI stay here on occasion for business although I live in Lakeland.
Reason being it’s a nice quiet place to settle in and work without interruption. Their office space available in the room, along with a couch and television into which you can screen cast images from your computer and work.
Yeah, atmosphere is quiet in relaxing not to mention a heated pool to take a swim at any time you’d like.
PPETERSMARSHALLJust came for the night to visit our son. A wonderful place to stay. Looking forward this will be the first place I look to book anywhere. Clean. rooms are very quite. There was a lot going on there so we expected noise. But slept well through the night. Lots of care taken for extras such as towels. Went down and asked for another blanket for at night for my wife so she wasn't cols. Gave me one sealed in a bag. Only complaint was the ice machine was on the third floor we were on the 1st. This is where the contental breakfast was so really didn't make sense that there was only one.
GGuest UserBEWARE this place is not what you see online. SEE PICS BELOW. It was gross almost didn't stay, we're exhausted. Thank God I bring my own stuff. The handle to the toilet broke off and they had someone come in the room at 8:00pm with 2 small children to almost 9:00 pm to fix it. I WAS CHARGED $10 FOR A WASH RAG THAT I DIDN'T USE. I BRING MY OWN FOR SANITARY REASONS. Imagine if this happens to every guest? Hmm I'll be getting in touch with Trip, HJ and Wyndham.
GGuest UserThe breakfast is average, and the chain operation is cost-effective, mainly because the price is relatively cheap, the bed is clean and comfortable, and the breakfast can be quite full. The bed is so comfortable
SS. ButlerThis hotel is one of my favorites for the Business Vacation. It’s near the mall and there’s a Sonny’s pit barbecue serves some delicious food. I truly enjoy. Being nestled in the middle of all the shopping in Lakeland makes it the perfect Stop for traveling businessman with the needs for clothing and everything else available nearby
GGuest User The room was clean good room neighbors were noisy and that really would did it. What did it was a check out time when I booked it it says checkout time before 12 but in reality, the checkout is before 11. And the housekeeper  I’ll try to come in our room around 10:20 AM  there was no controls for the TV that we had in our room and then when we got the newer controls, there was no cable that experience
GGuest UserThe Front Desk there is awful. They are very rude. You asked for their name. They will not tell you you asked to talk to management and they won't let you talk to management. They said they don't have no number for management and they won't even give me their real name. They said they don't have to, and I paid the dog fee every day my dog got some dirt on her feet and got on the bed and there was like paw prints on it but when they came to change the bed lines, they kept my deposit because they said they have to send those out to get them cleaned. It was just dirt. I could've got it out but they made a big deal about it and they kept my deposit of $150 because of that