"In overall is was a very nice hotel and located at strategic place with less traffics to move in and out of the area. That really convienient for a non regular drivers in that area. The room has sufficient amenities with enough facilities. Bed was comfortable and lots of pillows too. On level 2, the window at the same level with the extension roof so the road view was blocked but if you enjoy the sun set and snow filling up the roof, then this level is a nice place to stay. Nice hotel to stay and looking forward for another wonderful stay in the future."

"I really enjoyed my visit. I’ll definitely come back if I have the chance. The breakfast was delicious, and the coffee was excellent. Highly recommended!"

"All I can say is the kids loved it other than the beds. The beds were both visibly sunken in the middle. This was in room 164. Our friends stayed in another room and had great beds. Ours needs replacing badly. The worst part was the noise at night heard until everyone settled down for the night around midnight. (We use earplugs and still too noisy) The rooms aren’t sound proof at all. Upstairs or down. Our friends stayed in a room upstairs and had the same problem. The best part was the pool for the kids which is why we chose to stay here along with the included breakfast(yogurt, peaches fruit cups, white bread for toast, cereal, make your own pancakes, juice and coffee. Had milk but no cream for coffee which many voiced their disappointed ). Very minimal breakfast but kids were happy enough. Hopefully management can make a few changes to make the stay better for the guests to come."

"Subject: Formal Complaint – Health Concern During Hotel Stay Hello, I stayed at your Best Western property in Prince George from the night of August 30, 2026 through September 1, 2026 room no. 220. During my stay, I experienced significant itching of my scalp while sleeping. Afterward, I noticed multiple red, irritated and itchy areas across my scalp, which I have documented with photographs. I am also experiencing a painful lump near the affected area. I also reported my experience and concerns to the receptionist at the hotel. Unfortunately, I felt that my concern was not properly considered or addressed at the time, despite explaining what I was experiencing. Because these symptoms occurred in connection with my stay, I am concerned there may have been an issue involving the bedding, room environment, or possible insect exposure. I am not claiming a specific cause without proper inspection or medical confirmation. I am requesting that hotel management formally investigate the room I stayed in, including the mattress, pillows, bedding and surrounding areas, and provide me with a written response regarding the findings. Given the circumstances and the fact that I raised the issue with hotel staff during my stay, I would also like to request reimbursement/refund for my stay and consideration of any reasonable documented medical expenses resulting from this incident. I have photographs of the affected areas and can provide my reservation information, room number, receipts and medical documentation if required. Please acknowledge receipt of this complaint and advise me of the next steps. Thank you, Noorpreet Singh"

"Right off the highway. Older place but well kept. Extremely friendly staff. Restaurant next door also called Carmel has outstanding food and wonderful people. Great overnight stay on the way north"

"Hotel is very comfortable, quiet and the rooms are spacious. One drawback is that the breakfast was underwhelming and lacking fresh food."

"Great hotel for the price, was a bit apprehensive based on reviews but it turned out to be a good hotel especially for the price. The hotel is about a 15 minute walk from downtown (Specifically the via rail station). There's a Tim's conveniently located right across."

"Good place to live and spend time"

"Very friendly person during check in and check out."