Al Ula Hotels with Rooftop Pools

"Am so glad I choose Cloud 7 Residence. I am a solo traveler to AlUla and I don't drive. Prior to my trip, i notice that quite a number of hotels/B&Bs do not offer meals and there are no restaurants nearby. Cloud & Residence has its own restaurant and therefore, it saves the trouble of looking for food. All staff there are very friendly and super helpful. Wifi works well. Hope I can visit again."

"I was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation."

"A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day."

"The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious."

"Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better."

"The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites."