The experience in this hotel has been good ,the tric-recruitment I have to say that by the company , there was a computer error , and we recruited for 3 people ,with all included and once made the reservation and payment , We were sent the reservation and only 2 people appeared , having paid the same amount as for 3 people , I am waiting for them to return me the amount I had to pay , for my daughter at the hotel to have access to all included , They told me they're going to solve it and I'm waiting .
Best experience ever! My children had the best holiday so far! Room is spacious and clean, we also had an amazing sea view! Great meals, plenty of options to choose from! We had an opportunity to spend time in their others hotel, using the facilities and drinking. Thank you for this wonderful experience 😊
It has exceeded our expectations!! We have spent 8 days with All Inclusive and it has been a fantastic vacation. The hotel lacks nothing. Excellent cleanliness, excellent facilities, and very friendly staff. The food is also quite good. The only thing that we believe can be improved is the offer of entertainment activities to the Spanish public. They turn a lot to foreigners and Spanish animation remains in the background. If this would improve, it would be amazing.
As for Trip's customer service, give them a 10, since when we arrived at the hotel they told us that our daughter was not included in the reservation (despite the fact that the reservation was well made) and they made us pay almost an additional €700 for the girl and from the moment one Trip has responded very well, solving the problem quickly and with unbeatable attention. In less than a week Trip has paid all the expenses for this inconvenience and they have refunded me 100% of the amount that the hotel made me pay to be able to check in my daughter.
Thanks trip!! keep it up!