4-Star Hotels in Hangzhou

Staying at the West Lake Mercure in Hangzhou was so rejuvenating 🌿. The French minimalist decor, clean and bright rooms, and walking distance to West Lake make it perfect for leisurely strolls along the shore, experiencing the beauty of Jiangnan's West Lake. The bedding was soft and comfortable, the service was attentive and thoughtful, and breakfast included local flavors. Overall, the stay was exceptional. It’s a peaceful retreat amidst the hustle and bustle, a hidden gem for Hangzhou travelers, definitely worth a return visit!

This is one of the best hotels I've stayed at in Hangzhou. I didn't even realize it had a bathtub when I booked it; the hotel butler actually pointed it out to me. The room is very clean, and the decor is nice and quite unique. The hairdryer gets full marks, and the shower pressure is excellent. There are buses right outside, which makes getting to some places very convenient. The service is warm and professional. I'll definitely book here again next time I visit.

This hotel exceeded my expectations. From the elegant lobby decor to the thoughtfully designed room, every detail reflects great care and attention. I especially enjoyed sitting by the large bay window, watching the peaceful river outside—it was the perfect place to relax. I would also like to thank the hotel staff for their outstanding service. Their prompt responses and helpful assistance made my first trip to Hangzhou completely hassle-free. I highly recommend this hotel to anyone looking for a peaceful and comfortable retreat in the heart of a vibrant city like Hangzhou.

The environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜. I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful. It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station. I really love it and will definitely stay here again next time I'm in Hangzhou.

It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud. Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues. The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad. The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.

The smartest choice for my trip to Hangzhou! It's a five-minute walk to West Lake, and I highly recommend it for those driving as there's plenty of parking. The subway station is conveniently located just a short distance downstairs, and a shopping area is right outside, making everything from clothes to food and transportation super convenient. The customer service was also very enthusiastic, and the rich breakfast was definitely worth the room rate. I'll definitely stay here again and have already recommended it to friends.

The room was clean and tidy, so check-in was fine. The location is quite convenient, just a straight walk, and West Lake is about 500 meters away. For families with kids, being a bit closer would be better, especially since it was scorching hot when I visited and I was drenched in sweat. My room cost over 900 yuan, but it was pretty basic. This room type definitely doesn't justify the price; it was super ordinary and not worth it at all.

I was on a last-minute trip to Qiandao Lake and arrived at the hotel quite late. Xiao Dong at the front desk was very patient and provided excellent service. The room was nice, and they upgraded me for free.

Really good! The surroundings are incredibly peaceful, with tea plantations all around and fantastic air. The room was comfortable too; the twin beds could be pushed together to make a super-large bed, perfect for stretching out. The front desk service was also excellent, and they even gave us a souvenir when we checked out.

My stay at Hangzhou Tower Hotel was exceptional. The hotel boasts a prime location, right next to West Lake, making it incredibly convenient to walk to many famous attractions. The rooms are spacious and bright, with modern and well-maintained facilities. The bedding was remarkably comfortable. The staff provided professional and attentive service, from check-in to daily inquiries, responding efficiently and with a kind and polite demeanor. The dining options were extensive and of high quality, especially the breakfast, which offered a wide variety of both Chinese and Western dishes. The overall environment was clean and elegant, with attention to detail that showcased its quality. This stay far exceeded my expectations and is truly an ideal choice for a visit to Hangzhou. Highly recommended.