Hangzhou Hotels with Balcony

Xihu Villa boasts stunning scenery and a uniquely grand garden design. I especially loved the many diverse and distinctive Taihu stones throughout the garden. The breakfast was plentiful, and the Hangzhou cuisine at the Xinxin Hotel was delicious! 👍 Stepping out, you can explore historical sites along Beishan Street, and West Lake's beautiful scenery is just across the road. It's a fantastic holiday hotel! 👍

Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated. Cons: 1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink. 2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience. Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.

After 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!

We had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience. The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient. The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded. Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience. As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience. Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.

My stay at voco Shimao Sunshine Lake Resort Qiandao Lake was absolutely perfect! The hotel is situated on a peninsula, offering an elegant and tranquil environment. Our room was spotlessly clean, and the attention to hygiene details was impeccable. The direct, first-line lake view of Qiandao Lake is breathtaking – the water and sky merge into one, creating an expansive and unbeatable vista. There are amazing viewing spots everywhere. A special shout-out to the hotel's innovative travel photography service. The photographer was incredibly professional, excellent at finding the right angles and guiding poses. They even managed to capture stunning, high-quality shots against the light, preserving so many wonderful moments. All the staff were incredibly attentive and thoughtful, treating guests with warmth and courtesy. The entire experience was fantastic. This is definitely my top choice for a vacation in Qiandao Lake, highly recommended!

It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud. Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues. The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad. The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.

The staff were really enthusiastic. Before my stay, I chatted with them to understand what was around the hotel for evening visits and how long it would take to get to Lingyin Temple, and they patiently explained everything. When I left, I forgot my invoice, but after contacting them on WeChat, they promptly helped me get a new one. The overall quality of the front desk staff is excellent. The room was small but perfectly adequate, and I had a very good night's rest. If you're planning to visit Lingyin Temple, the scenic area has traffic restrictions, but there are special shuttle services nearby to take you in. Highly recommended!

I wholeheartedly recommend this resort! The overall experience exceeded our expectations. The rooms were spacious and airy, providing maximum comfort. The resort offers excellent facilities for families with children, featuring a wide variety of play equipment and a packed schedule of fun kids' activities daily. The evening stage performances were full of atmosphere, exciting, and truly heartwarming. The most commendable aspect throughout our stay was the GO staff. They were incredibly warm and friendly, actively encouraging children to participate in activities, and treated them with gentleness and patience. A special thank you to Cling and Sherly from Guest Relations; they were attentive and thoughtful throughout our entire stay. Whether it was inquiring about activities or coordinating requests, they immediately helped us resolve everything and provided many practical suggestions, making our trip completely hassle-free and enjoyable. Our child spent the entire day at the park and was reluctant to leave, repeatedly saying they didn't want to go home. This family trip was incredibly fulfilling. The overall service, environment, and family-friendly amenities were impeccable. We've already made plans with our family to come back for our next holiday!

This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot! There are two areas I hope can be improved: 1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards. 2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue. Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!