Spa hotels in Hangzhou

"This stay was absolutely perfect, giving me a whole new appreciation for this hotel's service and quality. The lobby is bright, and the staff are warm and friendly; from the moment I stepped in, I was surrounded by their genuine smiles and thoughtful greetings. Check-in was efficient and easy, and they thoughtfully introduced me to all the hotel's facilities and services. The room was spacious and bright, with elegant and refined decor, and every detail was perfectly executed. The bed was soft and comfortable, like sleeping on a cloud, ensuring a great night's rest. The bathroom was clean and tidy, with high-quality toiletries that had a pleasant scent. The dining experience was even more amazing. The breakfast buffet offered a rich variety, from fresh fruit and exquisite pastries to steaming hot Chinese and Western dishes, catering to different tastes. The restaurant staff were attentive and meticulous, always anticipating guests' needs and promptly refilling drinks. It was an excellent stay, and I highly recommend it to everyone!"

"This hotel is a guesthouse converted from a villa complex, sharing the space with original residents. Security guards check your booking details upon entry, so Didi and food deliveries aren't an issue. There's a tea garden, so the outdoor environment feels quite pleasant. However, the rooms are average and on the small side. While there's an outdoor balcony, there are too many mosquitoes, so we hardly dared to open the door. On the last night, there were mosquitoes in the room, keeping me awake, and the mosquito repellent essential oil wasn't very effective. There were welcome fruits (common fruits, not really to my taste) and afternoon tea (two drinks + a few small cakes), which was significantly less impressive than what others received. There's also a private hot spring experience, but I wasn't interested so I didn't go. Breakfast lacked noodle soups, wontons, and similar items; the variety of food was quite limited. For a price of 700-800, I generally feel it's not good value for money. When checking out, I messaged the butler on WeChat about the issues, and they later arranged to send some local souvenirs as a consolation. I didn't take many photos of the room as there was nothing special about it; I only photographed the lotus flowers and snacks I bought myself."

"這次入住的體驗超出了我的全部預期，軟裝搭配極具審美感，公共區域的吊燈與藝術掛畫氛圍感拉滿，隨手拍攝都十分出片。客房空間寬敞通透，採光條件很好，床品柔軟親膚，躺下就能卸下旅途的疲憊。 衞浴配置十分用心，配齊智能馬桶、吹風機與整潔浴袍，乾濕分離的設計乾淨乾爽，日常使用特別舒心。户外休閑座椅搭配原石邊幾，閑暇時坐在這裏放空散心格外愜意。店家衞生細節把控到位，全屋角落都整潔無異味，設施齊全完善。服務貼心周到，位置便利，不管是短途出遊還是放鬆度假都格外合適，已經收藏店鋪，下次出行還會選擇這裏。"

"The location was great and the hotel has all the amenities expected of a 4-star hotel. Rooms are spacious, however it does look a bit dated compared to other hotels in the same category. The breakfast is top tier, lots of selection and the dining room is large. The biggest complaint I have is that the hotel smells heavily of cigarettes. The windows don't open and the floors are carpeted so the smell lingers. Although this is a none smoking hotel, guests will ignore the signs and smoke in the hallways. My mom and I both started feeling unwell does to poor ventilation in our room after the first night. We requested to switch rooms and the receptionist arranged a different room for us immediately. Another thing to note is that large tour groups also stay at this hotel. The second morning, we arrived for breakfast right at the beginning, however most of the food was already taken by a large tour group who came down a few minutes earlier. It was very noisy and messy, unlike the first morning, which was very calm with plenty of food options."