Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 29, 2026|Standard Room
Anonymous User
The Mercure Hangzhou Fengqi Road has an unbeatable location, very close to the West Lake, making getting around extremely convenient. The rooms are clean and spacious, the bedding is comfortable, and the public areas are elegant. The breakfast offers a great variety of choices, and the service is attentive. It was a wonderful and relaxing stay—highly recommended for anyone visiting Hangzhou.
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Price per night from:US$60
Posted on Oct 7, 2026|Deluxe Forest and Lake View King Room
KalutelelidiyaThis hotel used to be an InterContinental (perhaps a benchmark in the Jiangsu, Zhejiang, and Shanghai region), but after the InterContinental brand pulled out, the owner operated it independently under the name 'Free InterContinental Palace'.
After the InterContinental de-branding, the hotel significantly increased its recreational activities, adding tennis courts, sound healing, and more.
Among the resort hotels in the Jiangsu, Zhejiang, and Shanghai area, places like the Xihu State Guest House and Fuchun Resort are quite large, but this hotel's actual scale is even more astonishing. Besides the hotel's own area, the entire Xianshan Peninsula is essentially its public space: in early summer, there are bayberry orchards, and in autumn, the mountains are covered with tangerine trees. You can hike to the top of the back mountain (about 2-3 km), and there's a hidden small 'canyon' in the mountains. If you don't want to dine at the hotel, there's a 'farmhouse restaurant' next door (Xianshan Restaurant). A few hundred meters from the entrance is the lighthouse area, which used to be a pebble beach and has now been converted into a coffee shop/bar.
As for the hotel's own hardware, it's roughly on par with the international resort hotels in Yalong Bay around 2010-2012 (Qiandao Lake InterContinental/Hilton/Sheraton all opened around the same time). It's very well-maintained, old but not dilapidated. Compared to the minimalist, trendy new hotels of the past two years, hotels from this period have much more character.
Most people come to Qiandao Lake to escape the summer heat, but October-November is when Xianshan Peninsula is at its most beautiful. The tangerines are ripe, the lake water is exceptionally blue on crisp, clear days, and by November, a few ginkgo trees in the hotel turn golden.
This hotel also has some special advantages: for example, breakfast is served until 11 AM and includes a dedicated children's dining area. From 9 PM to 11 PM, there's a late-night canteen offering various snacks and instant noodles from all over the world (literally every type of noodle from everywhere!). The concierge team's service is also very attentive and prompt.
What can I say? Perfect weather, perfect hotel – 100 out of 10 points! 🥰
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Price per night from:US$89
Posted on Sep 29, 2026|Garden-View King Room
Guest UserI've stayed here many times, and the service is always excellent. This time, it was a family trip, and my husband arrived at the hotel first. The hotel was busy, but the staff helped upgrade our room type. Special thanks to Benson & Sandy for their thoughtful service. The concierge staff were also very proactive in helping with our golf bags and luggage. I'll definitely be back for my next golf trip!
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Price per night from:US$247
Posted on Oct 30, 2026|Yunshe Double Bed Room (50-Inch Wireless Screen Mirroring TV + Mini Fridge)
Guest UserGreat boutique hotel! Very modern and nicely designed, with lots of amenities. There's a laundry room, as well as fun activities like foosball, pool, and ping pong. The common areas are really nice, with outdoor seating to hang out and relax. Breakfast was excellent, and the dining area is quite nice too. The rooms are a decent size and were clean.
This is our second time staying here, but unfortunately, this time there was a bad smell in the room that wouldn't go away, even with the windows open. Since we were only staying for two nights, we didn't bother bringing it up with the staff. Otherwise, still a great hotel!
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Price per night from:US$51
Posted on Oct 25, 2026|Superior Queen RoomA
ShuhuahuangOverall, I had a very satisfying stay and definitely give it 5 stars! The hotel is in a fantastic location, very close to the West Lake scenic area and Yintai in77—just a ten-minute walk away, making it super convenient to explore the West Lake. The room facilities are very new, and it was clean and tidy, making for a very comfortable stay. The breakfast offered a great variety, tasted good, and left me quite satisfied. For this location, the hotel offers amazing value for money and really exceeds expectations. All in all, I highly recommend it to anyone visiting the area, and I would definitely consider staying here again next time!
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Price per night from:US$54
Posted on Jun 28, 2026
Guest User
The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.
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Price per night from:US$35
Posted on Oct 6, 2026|Guestroom - Mountain-View (2 Beds) (French Window, Balcony)
Ailvxingdexiaocaomei88I stayed in a mountain view room, and the hotel package I bought was incredibly good value. It included a buffet dinner for two, where we had hairy crabs and lots of seafood – I might have eaten a bit too much, haha.
The breakfast buffet was also very generous, with excellent pastries and delicious freshly made 'shou zhua bing' (hand-grabbed pancakes). The beef noodles were good too.
Getting around was super convenient, with a bus stop right outside the hotel. I went to Lingyin Temple early in the morning and then to West Lake in the evening – a fantastic experience!
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Price per night from:US$112
Posted on Sep 11, 2026|Leisure Queen Room
ShuqDuring my recent stay, the front desk staff, Xiao Wang, was incredibly warm and attentive. The check-in and check-out process was efficient and quick, and she was patient and thorough in her communication, answering all our questions with kindness and politeness. Her service was thoughtful and professional, leaving us with a great impression. Thank you for your excellent service! We'll definitely consider staying with you again if we have the chance.
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Price per night from:US$103
Posted on Mar 27, 2026
Guest User
A hidden, healing haven tucked away in the everyday – that's Rushi Residence. This hotel is nestled within a century-old forest farm, offering a tranquil environment and fresh air. Surrounded by ancient trees, I can imagine opening the balcony door when they bud to a vibrant spring landscape. The moment I arrived, I felt an instant sense of calm.
There are different activities every day, like Song Dynasty tea ceremonies, sound healing with singing bowls, and Baduanjin exercises, all of which I thoroughly enjoyed.
My room was clean and cozy, with thoughtful details, making for a very comfortable stay. The butler was gentle, attentive, and genuinely warm, making me feel truly cared for. A Zen spa session provided a wonderful sense of mental clarity. I loved the experience and will definitely be back.
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Price per night from:US$261
Posted on Nov 1, 2026|Deluxe Business Double Bed Room
IshouduziFacilities: A bit outdated. The toilet is small and not smart, and the wallpaper is aging and peeling.
Cleanliness: Very good. The cleaning staff are well-mannered and polite when greeting guests.
Environment: Excellent. Located in the heart of the Longxiangqiao commercial area, with dining, shopping, and entertainment all within about a 10-minute walk. Cross In77 and you're right at West Lake Park, where there are plenty of lake cruise boats. Surprisingly, a shop (Wushan Roast Chicken) on Wushan Road snack street had a super-duper long line all day long, starting as early as around 9:30!
Service: The front desk and housekeeping staff are of high caliber and very professional in their interactions.
Breakfast is quite rich, though there seemed to be a tour group these past few days, so it was super crowded.
All in all, apart from the slightly dated facilities, everything else was great. This will still be my top choice next time I visit Hangzhou!
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Price per night from:US$50