Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 5, 2026|Superior King Room
Guest UserI highly recommend this hidden gem of a hotel in Hangzhou. It's a must-stay! The subway station is right outside, with Lines 5 and 2 taking you directly to all the scenic spots. The front desk staff, both the ladies and gentlemen, were incredibly attentive and made me feel right at home from the moment I checked in. They offer coffee, pastries, and even a lovely 'goodnight porridge' – so thoughtful and welcoming!
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Price per night from:€48
Posted on Sep 29, 2026|Garden-View King Room
Guest UserI've stayed here many times, and the service is always excellent. This time, it was a family trip, and my husband arrived at the hotel first. The hotel was busy, but the staff helped upgrade our room type. Special thanks to Benson & Sandy for their thoughtful service. The concierge staff were also very proactive in helping with our golf bags and luggage. I'll definitely be back for my next golf trip!
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Price per night from:€239
Posted on Oct 7, 2026|Deluxe Forest and Lake View King Room
KalutelelidiyaThis hotel used to be an InterContinental (perhaps a benchmark in the Jiangsu, Zhejiang, and Shanghai region), but after the InterContinental brand pulled out, the owner operated it independently under the name 'Free InterContinental Palace'.
After the InterContinental de-branding, the hotel significantly increased its recreational activities, adding tennis courts, sound healing, and more.
Among the resort hotels in the Jiangsu, Zhejiang, and Shanghai area, places like the Xihu State Guest House and Fuchun Resort are quite large, but this hotel's actual scale is even more astonishing. Besides the hotel's own area, the entire Xianshan Peninsula is essentially its public space: in early summer, there are bayberry orchards, and in autumn, the mountains are covered with tangerine trees. You can hike to the top of the back mountain (about 2-3 km), and there's a hidden small 'canyon' in the mountains. If you don't want to dine at the hotel, there's a 'farmhouse restaurant' next door (Xianshan Restaurant). A few hundred meters from the entrance is the lighthouse area, which used to be a pebble beach and has now been converted into a coffee shop/bar.
As for the hotel's own hardware, it's roughly on par with the international resort hotels in Yalong Bay around 2010-2012 (Qiandao Lake InterContinental/Hilton/Sheraton all opened around the same time). It's very well-maintained, old but not dilapidated. Compared to the minimalist, trendy new hotels of the past two years, hotels from this period have much more character.
Most people come to Qiandao Lake to escape the summer heat, but October-November is when Xianshan Peninsula is at its most beautiful. The tangerines are ripe, the lake water is exceptionally blue on crisp, clear days, and by November, a few ginkgo trees in the hotel turn golden.
This hotel also has some special advantages: for example, breakfast is served until 11 AM and includes a dedicated children's dining area. From 9 PM to 11 PM, there's a late-night canteen offering various snacks and instant noodles from all over the world (literally every type of noodle from everywhere!). The concierge team's service is also very attentive and prompt.
What can I say? Perfect weather, perfect hotel – 100 out of 10 points! 🥰
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Price per night from:€110
Posted on Sep 13, 2026|Yunshe Double Bed Room
Guest UserThe service was truly excellent, absolutely impeccable. It's also very convenient for getting around; it's just a 50-meter walk from Exit D3 of Line 1.
Facilities: The room has everything you need, but it's not immediately obvious where things are. You really have to search for them. The bedside outlets are quite far away. The hairdryer outlet is on the side of the cabinet and requires a careful search, and the toiletries are wrapped in white canvas and placed inside the cabinet.
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Price per night from:€46
Posted on Sep 30, 2026|Queen Room A
Guest UserThe price was great, and we were very satisfied with our stay. The location is excellent, right in the heart of the old city center, just a few minutes from Yuhu Lakeside Silver Beach (1700-something). West Lake is also just about a 10-minute walk away.
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Price per night from:€42
Posted on Jan 3, 2026|Guestroom - Double Occupancy
Anonymous User
The room was very dark. While it's supposed to be for sustainable development, this level of darkness was really unnecessary. And why can't friends stay at this therapeutic hotel? I really don't understand why all the rooms are double rooms. Although they're all detached, they're much smaller than I expected, with practically no room to move around in the bedroom. In the dead of winter, the bedroom wasn't warm enough; with a heater, I was constantly tripping over it when getting up at night. The separate tea room was also unnecessary; it would have been better to convert it into another bedroom. My friend said the water was incredibly cold when showering.
Getting a taxi from the hotel was difficult. The hotel seemed to have one or two cars, but most of the time they were busy taking guests around... so there was no way to visit the nearby estates and reservoir. The hotel's activities were at fixed times, and if you couldn't join, you had to miss them.
Because we couldn't go out, we could only eat at the hotel. The food wasn't cheap, but the taste was really mediocre—just like homemade stir-fries with ready-made sauces, lacking any appeal in terms of color, aroma, or flavor.
I was drawn to the hotel because of its overall nice theme, but the price was really too high and it didn't achieve the goal of relaxing and healing at the hotel.
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Price per night from:€233
Posted on Jun 28, 2026
Guest User
The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.
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Price per night from:€33
Posted on Oct 6, 2026|Superior 2-bed Room
YaoRenThe room was pretty basic and simple; I didn't even bother taking any pictures as there wasn't much to capture. However, the shower had great water pressure and was nice and hot. The location is excellent, making it very convenient to get to West Lake – just a short walk through an underpass. There are plenty of bus routes nearby, so you can easily reach many different places, and dining options are abundant with a wide variety to choose from. There are also convenient small supermarkets around Wushan Road. Overall, it's very convenient.
There's a terrace on the 10th floor, and on a nice day, the view of West Lake from there is beautiful. My only minor complaint is that for this price, it would be even better if they provided a couple of coffee sachets in addition to the tea bags. Also, the rooms facing Wushan Road can't have their windows opened because of the strong cooking smells from the restaurants downstairs! We didn't ask to change rooms because my elderly companions were tired.
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Price per night from:€46
Posted on Aug 7, 2026|Leisure Single Room
Guest UserThe location was out of the way for a lot of attractions and unfortunately, we visited during summer so it was too hot and humid to explore the area. When we arrived, it felt like we were the only guest in the resort, we did not get buffet breakfast, instead just a limited breakfast from the menu. It was only the following mornings where there were more guest and the buffet opened, which is understandable. What was disappointing was the pool was closed, we booked this hotel just for the pool as we were traveling with children who would enjoyed it. The daily fruits was a great touch though.
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Price per night from:€70
Posted on Sep 29, 2026|Deluxe Double Bed Room (Floor-to-Ceiling Window, Private Balcony)
Asnafi NaderThe stay at this hotel led to both bad and good/expected experiences. To begin by the bad, the reception/checkin was terrible (I had to wait for a long time and was forced to ask them two times to check me in, the breakfast restaurant was chaotic (I had to go back and forward, left and right, to find what I wanted to eat and drink, and so was the situation for everybody else, a huge number people forced to do the same…) which did not give a good start for the day, the staff in the lobby were not willing to tell me where the nearest convenient store was located… And now to the good/expected. The location is great: a 2 minute walking distance to the West Lake, a large number of restaurants, shops, cafes, Kerry Center, etc. The rooms was clean and quite and the bed comfortable. The cleaning staff were nice and helpful and the checkout was fast and pleasant.
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Price per night from:€93