Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 24, 2026|Golden Autumn Selected Double Bed Room
ArashUK⭐⭐⭐⭐⭐ A Hidden Little Gem – The Perfect Ending to Our Asian Adventure!
We chose Longjing Xinqing Inn (West Lake Garden) as the final stop of our unforgettable adventure across Asia, and what an absolute little gem this place turned out to be!
Nestled in a peaceful and picturesque part of Hangzhou, surrounded by beautiful scenery and traditional charm, this lovely hotel was the perfect escape from the hustle and bustle of the big cities. Although we initially thought it was a little further from the city centre than expected, we quickly realised that its location was actually one of its greatest attractions.
What made our stay truly exceptional, however, was the incredible kindness and warmth of the staff. Their hospitality was genuinely second to none! From the moment we arrived, we felt welcomed, valued and cared for. Their friendliness, attention to detail and willingness to go the extra mile made our experience even more special.
A very special thank you to Peng, who went above and beyond to make our stay so memorable. Your kindness, thoughtfulness and genuine hospitality meant the world to us. You truly made our final stop something special, and we cannot thank you enough!
We absolutely loved exploring the nearby tea plantations, experiencing the authentic local culture and discovering some incredible Chinese food. The peaceful surroundings, natural beauty and welcoming atmosphere made this place feel like a hidden treasure.
After visiting Beijing, Seoul, Tokyo, Kyoto and Shanghai, finishing our adventure in Hangzhou at this charming little gem was truly the icing on the cake.
We arrived as guests but left feeling like we had been welcomed by friends. That is something you simply cannot put a price on.
Would we recommend Longjing Xinqing Inn (West Lake Garden)? Without a moment's hesitation – ABSOLUTELY!
If you're planning a visit to Hangzhou and looking for somewhere peaceful, charming and authentic, with outstanding hospitality and a genuinely personal touch, look no further and book this wonderful little gem! Places like this are becoming increasingly rare, and we honestly couldn't recommend it highly enough. Whether you're visiting Hangzhou for the first time or returning to explore more of this beautiful region, this is somewhere truly special to stay.
Don't hesitate to book – you won't regret it! It's not just somewhere to sleep; it's somewhere that adds something unforgettable to your journey.
We will most definitely be returning in the future, and we already look forward to seeing Peng and the wonderful team again.
Thank you, Peng and everyone at Longjing Xinqing Inn, for giving our Asian adventure the most beautiful and memorable ending we could have wished for. A true five-star experience in every sense! ❤️Arash & Nas
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Price per night from:£49
Posted on Oct 7, 2026|Deluxe Forest and Lake View King Room
KalutelelidiyaThis hotel used to be an InterContinental (perhaps a benchmark in the Jiangsu, Zhejiang, and Shanghai region), but after the InterContinental brand pulled out, the owner operated it independently under the name 'Free InterContinental Palace'.
After the InterContinental de-branding, the hotel significantly increased its recreational activities, adding tennis courts, sound healing, and more.
Among the resort hotels in the Jiangsu, Zhejiang, and Shanghai area, places like the Xihu State Guest House and Fuchun Resort are quite large, but this hotel's actual scale is even more astonishing. Besides the hotel's own area, the entire Xianshan Peninsula is essentially its public space: in early summer, there are bayberry orchards, and in autumn, the mountains are covered with tangerine trees. You can hike to the top of the back mountain (about 2-3 km), and there's a hidden small 'canyon' in the mountains. If you don't want to dine at the hotel, there's a 'farmhouse restaurant' next door (Xianshan Restaurant). A few hundred meters from the entrance is the lighthouse area, which used to be a pebble beach and has now been converted into a coffee shop/bar.
As for the hotel's own hardware, it's roughly on par with the international resort hotels in Yalong Bay around 2010-2012 (Qiandao Lake InterContinental/Hilton/Sheraton all opened around the same time). It's very well-maintained, old but not dilapidated. Compared to the minimalist, trendy new hotels of the past two years, hotels from this period have much more character.
Most people come to Qiandao Lake to escape the summer heat, but October-November is when Xianshan Peninsula is at its most beautiful. The tangerines are ripe, the lake water is exceptionally blue on crisp, clear days, and by November, a few ginkgo trees in the hotel turn golden.
This hotel also has some special advantages: for example, breakfast is served until 11 AM and includes a dedicated children's dining area. From 9 PM to 11 PM, there's a late-night canteen offering various snacks and instant noodles from all over the world (literally every type of noodle from everywhere!). The concierge team's service is also very attentive and prompt.
What can I say? Perfect weather, perfect hotel – 100 out of 10 points! 🥰
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Price per night from:£68
Posted on Sep 29, 2026|Garden-View King Room
Guest UserI've stayed here many times, and the service is always excellent. This time, it was a family trip, and my husband arrived at the hotel first. The hotel was busy, but the staff helped upgrade our room type. Special thanks to Benson & Sandy for their thoughtful service. The concierge staff were also very proactive in helping with our golf bags and luggage. I'll definitely be back for my next golf trip!
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Price per night from:£186
Posted on Oct 6, 2026|2-bed Room With Mountain View
Guest UserOur high-floor mountain view room was upgraded to a low-floor lake view room at the very end of the building, and the view was indeed lovely. The hotel was impeccably clean; it's hard to tell it's over a decade old. The decor is luxurious and tasteful. There were no strange odors in the room. Compared to other five-star hotels I've stayed in, the breakfast here was a bit underwhelming, but all the basic options were available and replenished promptly.
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Price per night from:£52
Posted on Jun 28, 2026
Guest User
The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.
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Price per night from:£27
Posted on Oct 31, 2026|Exquisite Queen Room
Anonymous UserThe hotel is located at the intersection of Yan'an Road and Fengqi Road, offering very convenient transportation. It is close to the West Lake, Wulin Square, and Wulin Pier. There are also many shopping malls and supermarkets around, making shopping extremely convenient. The hotel management is great, and it is clean and tidy.
Service: The management staff are very professional and efficient.
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Price per night from:£46
Posted on Sep 8, 2026|Chan Yue Mountain-View Double Bed Room
Guest UserWas looking forward to a stay here and the experience was really wonderful. The guesthouse was very responsive and communicated all information before we reached the location. They also helped us to bring up our luggage and waited for us by the roadside to assist us up to the guesthouse. Our room was beautifully decorated, and the bed was very very comfortable. Bathroom fittings were superior quality fittings, aircon worked well. You could see that there was thought and care put into creating a wonderful experience. Our room view was fantastic as we had an unblocked view of the tea hills. Breakfast was lovely too. It takes about 15 mins travel from the main lake area and there is no problem to get a didi. There are several sites of interest within walking distance to the guesthouse so I would say it is a lovely getaway from the hustle and bustle of the city
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Price per night from:£44
Posted on Oct 6, 2026|Guestroom - Mountain-View (2 Beds) (French Window, Balcony)
Ailvxingdexiaocaomei88I stayed in a mountain view room, and the hotel package I bought was incredibly good value. It included a buffet dinner for two, where we had hairy crabs and lots of seafood – I might have eaten a bit too much, haha.
The breakfast buffet was also very generous, with excellent pastries and delicious freshly made 'shou zhua bing' (hand-grabbed pancakes). The beef noodles were good too.
Getting around was super convenient, with a bus stop right outside the hotel. I went to Lingyin Temple early in the morning and then to West Lake in the evening – a fantastic experience!
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Price per night from:£85
Posted on Sep 11, 2026|Leisure Queen Room
ShuqDuring my recent stay, the front desk staff, Xiao Wang, was incredibly warm and attentive. The check-in and check-out process was efficient and quick, and she was patient and thorough in her communication, answering all our questions with kindness and politeness. Her service was thoughtful and professional, leaving us with a great impression. Thank you for your excellent service! We'll definitely consider staying with you again if we have the chance.
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Price per night from:£78
Posted on Nov 7, 2026|Business Double Room
Guest User
I hesitated for a long time on Trip.com before booking this hotel, but it turned out to be really great. Transportation is very convenient with easy access to buses and subways. It's extremely close to the West Lake, as well as Hefang Street and the main commercial areas. Upon arrival, we were even upgraded to a terrace room. The breakfast was good, and they have a parking lot. Right next to the hotel is the Qingbo Xincun residential area, and diagonally opposite there's a fruit shop, a small supermarket, a pharmacy, and a hair salon, plus public bicycle and e-bike parking spots. Just 50 meters away, there is a great-value local Hangzhou restaurant. We enjoyed authentic Hangzhou cuisine all the way—their West Lake Fish in Vinegar Gravy was especially delicious. If you're tired and don't want to travel far, dining here is very convenient. I definitely recommend this hotel. Being a chain hotel, it certainly won't let you down.
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Price per night from:£51