Hotel near West Lake, Lingyin Temple Scenic Area,Hangzhou
Featured facilities: Parking, Shared Kitchen, Laundry Service (On-Site)
Good
699 reviews
9.1/10
1 night
From THB 1,059
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9.7/10
Excellent
GGuest UserThe hotel room facilities are very new. The TV supports screen mirroring, and there are smart curtains and a smart toilet. The front desk staff are warm and attentive. There's a free coffee machine in the lobby, and a laundry room on the first floor. The subway station right outside the entrance makes getting around extremely convenient.
Hotel near Wulin Square Area, Hangzhou 14.4% of visitors choose this area
Price per night from:THB 2,055
9.6/10
Excellent
GGuest UserPros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
MMisuoxiaojieBooked this room for my aunt. I've stayed here before and it's super convenient to walk to West Lake. The staff are friendly and the hygiene is good. The hotel's location is excellent, making breakfast very accessible. Thumbs up!
Hotel near West Lake Lakeside Area, Hangzhou 13.7% of visitors choose this area
Price per night from:THB 1,845
9.5/10
Outstanding
JJingcaiThe biggest surprise of my trip to Qiandao Lake was the travel photography! The hotel has exclusive access to the Xianshan Peninsula, and the Moon Gate, pure white lighthouse, and infinity pool are all natural photo studios. The lake and mountains provide their own filters. The photographer was professional and patient, great at finding angles and guiding emotions. Every shot, whether it was silhouettes against the sunset lake or warm interactions in the forest, was full of atmosphere. The original photos were already stunning, and the retouched versions were even more amazing – no need to worry about composition yourself. Everything from communication to final delivery was smooth, and the service was attentive and detailed, perfectly capturing the poetic beauty of Qiandao Lake and the wonderful journey. Comfortable stay, gorgeous photos – I highly recommend booking with Qidu Photography if you stay at the InterContinental to create lasting memories! Cecily, the InterContinental butler, provided excellent service too.
Hotel near Southeast Lake District, Chun'an 8.1% of visitors choose this area
Price per night from:THB 3,162
9.5/10
Outstanding
AAnonymous UserI booked two identical rooms. One room proactively received the complimentary fruit (which was included in the package), but for the other room, I had to call and ask for it. For one of the rooms, despite being booked for two people, only one breakfast was prepared (also part of the package). I had to call the front desk during breakfast to get the second one. The service level is definitely not what I'd expect from an InterContinental hotel. The hardware, however, is excellent. The standard room during the off-season was great value for money, and the space felt quite ample. Breakfast had a good variety, and the lake view was absolutely stunning.
Hotel near Central Lake District, Chun'an 53.2% of visitors choose this area
Price per night from:THB 1,702
9.5/10
Outstanding
MM432833****We were so disappointed!
👎 Having stayed at over twenty 5-star hotels in the past two years, this was by far the worst.
1. 💡 The facilities are incredibly old and often broken. For example, the vanity mirror was shattered, and the desk lamp flickered on and off.
2. 🛀 You have to wait at least a minute for hot water when showering, which is a very long time, wastes water, and is especially bad given how cold it is in winter.
3. 🛜 The Wi-Fi is terrible; videos constantly buffer.
4. 🏠 The bathroom floor has obvious, old stains that are absolutely disgusting 🤢.
5. 🍳 Breakfast was bad. The fried dough sticks (youtiao) were pre-made, the baozi had thick skins and little filling, the 'thumb-sized' pan-fried buns were greasy with hardly any meat, and the 'freshly squeezed' soy milk was clearly made from powder. The beef noodles and egg pancakes were okay, though.
6. For the DIY craft experience, there was only enough for one person per room, which was incredibly awkward for a couple. What's even more puzzling is that the cheapest room costs 2500 RMB??
👍 On the positive side, the staff were enthusiastic, there was a golf cart shuttle service, and they helped with luggage. The public areas were beautiful, and the intangible cultural heritage aspects were interesting.
MM509611****Overall, it's pretty good. The biggest drawbacks are the lack of a subway station, with only bus stops available, and the TV being a bit small with no screen mirroring function. Other than that, everything else was quite nice. The front desk staff were also very enthusiastic. I'd consider staying here again next time.
Hotel near Wulin Square Area, Hangzhou 14.4% of visitors choose this area
Price per night from:THB 1,268
9.3/10
Very Good
EexcelcxjThis is my third time staying at the Xinqiao Hotel in Hangzhou. The Xinqiao Hotel has a long history and an excellent location, right by the intersection of Yan'an Road and Jiefang Road. It's very close to the West Lake lakeside scenic area.
**Environment**: Once checked in, it's very convenient for exploring the various sights around West Lake.
**Hygiene**: The hygiene is excellent, very clean and pleasant.
**Service**: The staff consistently maintain a warm and positive work ethic. The front desk staff handled my check-in with diligence and care. The housekeeping staff are quite efficient, promptly resolving issues for guests, and are always polite and smiling. The breakfast food quality in the buffet restaurant is also quite good and reassuring.
**Facilities**: While the Xinqiao Hotel has a long history, some of its facilities are older but are still very well-maintained.
Hotel near West Lake Lakeside Area, Hangzhou 13.7% of visitors choose this area
Price per night from:THB 1,469
9.1/10
Good
SShouzhongdedaoI come to Hangzhou every year. This time I chose to stay on Longjing Tea Mountain. After comparing several hotels on Ctrip, I feel that Hangzhou Radisson Longjing Manor is more suitable. The hotel is on the tea mountain of Longjing Village. There are tea gardens everywhere. Farmers can pick tea and make tea everywhere on the roadside. The environment is very good. The service of the hotel is very thoughtful. Xiao Chen at the front desk is proficient in business and can meet the requirements of customers as much as possible. We want a room with a better location, so he took us upstairs to choose a room and upgraded the room type for us for free; we stayed in the room and didn’t want to go out, and they gave us a lot of extra bottled water for us to make tea. The rooms in the hotel are very spacious, and each room can see the beautiful scenery outside the window. The linens are clean and comfortable, and all kinds of facilities are complete. The Longjing tea delivered in the room is very fresh and fragrant. Especially for breakfast, although there are not many dishes, the tastes of the several favorite ones are good. The chef’s fried eggs are in place, and the noodles are better than those in restaurants outside. I couldn’t help but eat three servings. I checked out late, and when I checked out, I met the front desk lady Chen again. She brought us water and sent us to the car. I accidentally broke a glass, but she waived our compensation, which made me feel warm! Compared with other hotels in the same area, it may not be the best in the grade, and some hardware is also aging, but considering the environment, service, price and other aspects, if I come to Hangzhou Chashan to live again, I will choose Radisson Longjing Manor.
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou 19.9% of visitors choose this area
Price per night from:THB 2,399
9.1/10
Good
Jjacqueline0801The hotel rooms are spacious, and the bathrooms are quite large. Each room has a balcony, and the rooftop garden offers views of West Lake, Baoshi Mountain, and the Baochu Pagoda. The breakfast is abundant and delicious. The location is excellent, very close to Bai Causeway, and the Wulin Night Market is right next door. The subway station is also nearby, making it convenient for getting around. Overall, it offers great value for money.