Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026|Single Room
YN HoExcellent value for money! I chose a single room, and the space and functionality were perfectly adequate. The restrooms are separate for men and women and are very clean! The common areas are spacious, and there's even a snooker table. Plus, there's an outdoor balcony area – it's great to sit outside with a few friends and chat when the weather is nice. The location is also fantastic; you can walk to the subway and West Lake, and in the evening, you can feast at the Wulin Night Market! If I come alone again, I'll definitely choose this place.
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Price per night from:AED 59
Posted on Jul 13, 2026
Guest UserAfter 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!
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Price per night from:AED 409
Posted on Mar 20, 2026
Guest User
This hotel boasts an excellent location in Hangzhou's Qianjiang New City, offering convenient access to transportation with a subway station right next door, making getting around incredibly easy. There are also plenty of shopping and dining options nearby, perfect for both leisure and business travelers. The hotel is surrounded by a quiet environment with beautiful scenery, and the Qiantang River view is particularly captivating. The lobby, situated on the 44th floor, provides expansive views, and you can even enjoy a light show at night. The overall design of the environment is novel and unique.
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Price per night from:AED 269
Posted on May 4, 2026
MISC—2025
I recently stayed at the Oakwood Hotel in Hangzhou and was genuinely impressed – especially if you’re someone who values convenience and comfort over just another generic room.
The full-size fridge in the room was a game changer. Not the tiny minibar type, but an actual fridge where I could store groceries, drinks, and leftovers without playing Tetris. And the in-room washing machine? Absolute lifesaver, especially during humid Hangzhou weather when you go through clothes faster than expected. Being able to wash and dry without hunting for a laundromat made all the difference.
But the real standout was Connie at the front desk. From check-in to random questions about nearby supermarkets (for that fridge, obviously!) and laundry tips, she went above and beyond. Warm, efficient, and genuinely helpful – she even helped me figure out the washing machine settings when I got confused. It's rare to find that kind of personal attention.
Location is solid too – close enough to West Lake without being swallowed by crowds. The room was clean, quiet, and had a small kitchen setup that made extended stays feel like Highly recommend for families, remote workers, or anyone tired of hotel laundry fees!
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Price per night from:AED 318
Posted on Jul 22, 2026|Deluxe Queen Room
Guest UserLooking for a tranquil ancient town to fully immerse yourself in the charm of old Jiangnan. White walls and dark tiled roofs line the river, with small bridges and flowing water weaving through the alleys. Every household adorns their doorways with flowers and plants, creating picturesque scenes at every turn. Avoiding the overly commercialized sections, the deeper parts of the old street retain traditional artisan shops, offering unique pastries, woven crafts, and teas. Taking a boat ride down the river, watching the ancient residences on both banks slowly recede, creates a wonderfully atmospheric experience. The town's cuisine is light and palatable, and the characteristic Jiangnan snacks are definitely worth trying. With few pedestrians, it's quiet and leisurely, perfect for a peaceful stroll and taking photos. Here, there's none of the city's hustle and bustle, just the gentle essence of time-honored beauty everywhere you look. Spending an afternoon in a teahouse, sipping tea and enjoying the view, offers a stolen half-day of leisure. It’s ideal for a short weekend getaway to experience its unique classical charm and vibrant atmosphere. The best state of life: having goals and something to look forward to. Keep smiling, and good fortune will soon be heading your way with light steps.
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Price per night from:AED 199
Posted on Jul 11, 2026
Guest UserThis trip, I was traveling with my elderly parents and my child. After a lot of comparison, I chose the Hilton, and it proved to be the right decision! Our stay in Qiandao Lake was made even more warm and comfortable thanks to the enthusiastic service from our butler, Luby. This lovely young lady helped us with restaurant recommendations, gave us an overview of the water park, and even booked our buffet seats. On the morning of check-out, we had to rush for our train and couldn't have breakfast, so she packed us a simple breakfast to eat on the way. She truly was incredibly accommodating! The hotel's hygiene was excellent, and the environment was grand. Overall, this vacation felt fantastic! I was also very happy with the hotel's travel photography.
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Price per night from:AED 374
Posted on Jun 13, 2026
Guo~guo~guo~The overall experience was beyond five-star! The hotel environment is elegant and comfortable, and the staff are warm and attentive. There are so many fun activities inside the hotel that you won't get bored even if you stay all day. The exquisite afternoon tea was delicious, and taking photos on the flower boat created such a beautiful atmosphere – every shot turned out like a masterpiece. The hotel even thoughtfully provided three free travel photoshoots, and the pictures turned out incredibly beautiful. This stay was perfect, highly recommended!
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Price per night from:AED 1,488
Posted on Jun 12, 2026
Aipopo
The room was fantastic, exceeding my expectations by a lot. I was a bit worried when I booked it, fearing it might not be good, but as soon as I opened the door, I knew it was worth it. The room is quite spacious, and the 1.35m bed was very comfortable. The hotel's location is great, quite close to Jinsha Tianjie, where the Yinji Rice Noodle Rolls are both delicious and affordable. The hotel's afternoon tea sunflower seeds were tasty, and there's a terrace on the sixth floor where you can enjoy the night view. Truly a sincere, elegant, and comfortable stay!
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Price per night from:AED 190
Posted on Jul 20, 2026|Grand Club Twin Room
Anonymous UserFive-star rating, mainly for the service. A big thank you to the customer service lady for all the thoughtful arrangements during check-in. However, visiting in July during the summer holidays, the hotel's busyness and crowding were truly noticeable.
I've stayed in many five-star hotels, big and small, and ample space is a crucial part of comfort. But at this Grand Hyatt, while the lobby layout felt spacious and comfortable, other areas offered no sense of space whatsoever. Every day, no matter the time, the elevators going upstairs would be packed. Each time I got in, I felt cramped. Having to suck in my stomach in the elevator every day felt like being a pack mule – not at all the relaxed feeling one expects on holiday 😂. Furthermore, even the Club room I booked felt rather poky…
The breakfast selection was extensive, and the small pot rice noodles were great even after eating them for several days. However, this is one of the extremely few five-star hotels where you have to queue and wait for breakfast. Again, the same issue: so many guests, such long waiting times, such a crowded space – is this really the Grand Hyatt? It's rare to see a five-star hotel where there's inevitably a huge queue for breakfast every single morning. I had to leave a review to document this.
Also, something I absolutely must mention is the traffic around the hotel, which is extremely unfriendly for those driving! To get to and from the hotel, you have to navigate a very narrow road full of pedestrians and mopeds to reach the hotel parking lot. During this time, you'll encounter all sorts of tourists crossing from West Lake, making driving very difficult! If you absolutely must drive to stay here, be sure to factor in extra time for traffic delays to avoid messing up your plans.
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Price per night from:AED 761
Posted on Jul 18, 2026|Mushroom Family Room
Guest UserI wholeheartedly recommend this resort! The overall experience exceeded our expectations. The rooms were spacious and airy, providing maximum comfort. The resort offers excellent facilities for families with children, featuring a wide variety of play equipment and a packed schedule of fun kids' activities daily. The evening stage performances were full of atmosphere, exciting, and truly heartwarming.
The most commendable aspect throughout our stay was the GO staff. They were incredibly warm and friendly, actively encouraging children to participate in activities, and treated them with gentleness and patience. A special thank you to Cling and Sherly from Guest Relations; they were attentive and thoughtful throughout our entire stay. Whether it was inquiring about activities or coordinating requests, they immediately helped us resolve everything and provided many practical suggestions, making our trip completely hassle-free and enjoyable.
Our child spent the entire day at the park and was reluctant to leave, repeatedly saying they didn't want to go home. This family trip was incredibly fulfilling. The overall service, environment, and family-friendly amenities were impeccable. We've already made plans with our family to come back for our next holiday!
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Price per night from:AED 648