5-Star Hotels in Hangzhou
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Amazing 9+Great 8+Good 7+Pleasant 6+We found 201 5-Star hotels for you in Hangzhou
Choose your travel dates to see the latest prices and deals for 5-star hotels in Hangzhou.
Most Booked
Lowest price
Closest to downtown
Highest Rated
99+
Hotel near West Lake Lakeside Area,Hangzhou
Featured facilities: Executive Floor, Business Center, Meeting Room
Outstanding
14622 reviews
9.5/10
1 night
From US$61
99+
Hotel near West Lake, Lingyin Temple Scenic Area,Hangzhou
Featured facilities: Swimming Pool, Executive Lounge, Butler Service
Excellent
9737 reviews
9.6/10
1 night
From US$164
99+
Hotel near West Lake, Lingyin Temple Scenic Area,Hangzhou
Featured facilities: Swimming Pool, Spa, Sauna
Excellent
6820 reviews
9.7/10
1 night
From US$192
99+
Hotel near Qianjiang New Town,Hangzhou
Featured facilities: Executive Lounge, Spa, Bathroom with TV
Outstanding
7712 reviews
9.5/10
1 night
From US$114
99+
Hotel near Wulin Square/Hangzhou Center,Hangzhou
Featured facilities: Swimming Pool, Full-Service Spa, Spa
Outstanding
1982 reviews
9.5/10
1 night
From US$272
99+
Hotel near West Lake Lakeside Area,Hangzhou
Featured facilities: Swimming Pool, Executive Lounge, Spa
Very Good
4036 reviews
9.3/10
1 night
From US$108
99+
Hotel near West Lake Lakeside Area,Hangzhou
Featured facilities: Swimming Pool, Business Center, Car Rental
Outstanding
7243 reviews
9.5/10
1 night
From US$114
99+
Hotel near West Lake, Lingyin Temple Scenic Area,Hangzhou
Featured facilities: Hairdressing and Beauty Center, Library, Car Rental
Excellent
3784 reviews
9.6/10
1 night
From US$134
99+
Hotel near West Lake Lakeside Area,Hangzhou
Featured facilities: Swimming Pool, Executive Lounge, Spa
Very Good
5861 reviews
9.3/10
1 night
From US$206
99+
Hotel near Wenjiao District/ Zijingang Campus, Zhejiang Univ.,Hangzhou
Featured facilities: Swimming Pool, Executive Lounge, Butler Service
Excellent
4437 reviews
9.7/10
1 night
From US$55
Latest Reviews for Hangzhou hotels
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Browse reviews and ratings from real guests to find the 5-star Hangzhou hotels that suits your needs.
9.7/10
Excellent
GGuest UserStrongly recommend this hotel. The location is right in front of the Westlake and is about 10mins walk to The impression of westlake show. They have two breakfast venues for you to choose serving slightly different dishes. I love the Chinese restaurant venue, more options and beautiful authentic set-up. The area of the hotel is quite huge so free shuttle is provided within its compound. For minimal extra charges, the hotel also provides a half day transport with knowledgable driver to places of nearby interest and attractions. The bathroom is spacious with tub and complete luxurious amenities. The bed, pillows and sheets were comfortable. The room furnishing is classic luxury chinese contemporary and well-maintained. Definitely will choose to stay here if I visit Hangzhou again.
Westlake Villa·Hangzhou&State Guest Reception Center
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou 21.6% of visitors choose this area
Price per night from:US$116
9.6/10
Excellent
GGuest UserPros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
9.5/10
Outstanding
EECNU-My three-day, two-night stay was the perfect introduction to a resort-style hotel. Both the hotel's facilities and services were impeccable! ❤️🔥❤️🔥❤️🔥
✅ First, let's praise the hotel's excellent location: who knew the exclusive access to Xan Shan Peninsula was such a privilege?!
(Pictures 1-16 show the hotel facilities and surroundings, unedited photos)
The hotel also boasts a very large garden and surrounding attractions perfect for photoshohoots. It's just beautiful, beautiful, beautiful! Within a few minutes' walk, you can reach Xan Shan Botanical Garden (honestly, not much to see, but there are daily parent-child activities), Lover's Gorge (great for couples to take photos), the hotel's exclusive lighthouse (Picture 7, very atmospheric), and the hotel's seasonal fruit orchard (high parent-child interaction, with different fruits available for picking in different seasons).
When the weather is good, you can take many beautiful scenic photos. When it's cloudy or rainy, you can experience the unique humidity of the Jiangnan region and the fresh air provided by the lush vegetation.
✅ Next, let's talk about the hotel facilities.
The hotel is divided into three buildings, A, B, and C. Building B offers the best lake views, with a complete panorama of the lake's beauty. The layout is very reasonable, with convenient connections between all areas. You can tell a lot of thought went into the design.
The indoor and outdoor pools are regularly disinfected with chlorine balls, and the water is clear and sparkling, perfect for children to play in. The hotel also has a swim shop with affordable items, which is very convenient for guests who haven't brought all their swimming gear.
Every day, the hotel has an activity schedule listing the names and locations of various parent-child activities at different times throughout the day. There's a wide variety to choose from.
There's also a super large indoor children's playground, which is cleaned very, very thoroughly. I really want to thank the cleaning staff for their hard work here.
✅ Dining (Pictures 18-19)
The hotel has a Chinese restaurant, a Western restaurant, and a Japanese restaurant, offering a rich and diverse selection. Set meals can also be purchased in advance on your phone. The hotel even provides a free shuttle service to nearby farmhouse restaurants (PS: the prices are very, very, very affordable, and the vegetables are freshly grown and incredibly fresh).
The most commendable aspect of the dining is the complimentary breakfast buffet. The variety is incredibly extensive, and they even adjust the dishes daily to better cater to different guests' preferences. Soups, desserts, freshly squeezed juices, freshly made guokui (griddle cakes), mini-hamburgers, and more! You can also scan a QR code to order noodles and freshly made wontons. I always end up eating too much every day, darn it!
❗️They even consider the need for liquid food for infants and provide various flavors of rice cereal.
In addition, whether it's the minibar in the room and the complimentary welcome drinks (Qiandao Lake beer), the incredibly seasonal, crisp, and sweet fruits, or the thoughtful turndown service, every detail showcases the hotel's humanistic care. It's truly commendable (Picture 17).
✅ The absolute most praiseworthy aspect is the high-end, meticulous, and thoughtful service staff. Special thanks to: Ada and Joey at the front desk for check-in, Connor and Cindy from concierge, and our butler Landy.
As soon as we got out of the car, concierge Cindy greeted us warmly and proactively helped with our luggage, leaving a deep impression. The young man at the front desk who handled our check-in was also very enthusiastic in confirming our booking and upgraded our room for free.
Throughout our stay, Connor drove us to and from nearby restaurants, the lighthouse, and Lover's Gorge. He was practically on duty all day until 10 PM, driving steadily and with a truly excellent attitude. He was super cool!
Finally, and most importantly, our very, very responsible butler, Landy. She first introduced us to the locations and functions of the different venues, and informed us of the breakfast times. From the moment we added her as a friend, she consistently upheld her initial message: ”Please contact me anytime with any questions.” Whether it was day or night, she would respond and answer immediately to any query, booking vehicles, and even introducing nearby attractions and routes (with accompanying pictures for us to decide whether to visit).
During our stay, there was a miscommunication during the cleaning staff's shift change. We had requested no cleaning the day before, but someone still entered the room and tidied it thoroughly. This unannounced entry made us a bit anxious when we returned to the room in the evening. Our butler immediately called us to calm us down and quickly contacted housekeeping. Soon after, we learned it was a thoughtful turndown service. We had initially considered contacting the duty manager to investigate, but we declined. This butler Landy truly, truly deserves praise. Her immediate contact and quick resolution smoothed over the issue, and left us with an extremely satisfying three-day, two-night experience.
Her warm and thoughtful greetings every evening and morning made us deeply feel the hotel's excellent staff training and abundant humanistic care! 👏🏻
See you next time, Freedom Intercontinental Palace!
Qiandaohu Liberty Interworld Palace
Hotel near Southeast Lake District, Chun'an 4.4% of visitors choose this area
Price per night from:US$122
9.5/10
Outstanding
GGuest UserThis hotel is excellent in all aspects. It perfectly balances comfort with an authentic, natural experience, and it's incredibly quiet at night. The service team is outstanding, offering round-the-clock assistance for guests with mobility issues. Unlike large luxury chain hotels with hundreds of rooms, this hotel does a much better job of catering to individual needs. I'll definitely be back for future holidays. The noodles at the restaurant are excellent. Plus, the fruit platter and mini-bar were an absolute surprise – not only did they unusually offer soda water and sugar-free Coke, but there wasn't a single item I disliked. This is the first hotel I've stayed in where that's been the case!
9.5/10
Outstanding
GGuest UserWe had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience.
The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient.
The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded.
Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience.
As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience.
Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.
9.5/10
Outstanding
NNik ParksWe had an amazing stay here. The apartment is light, spacious and airy. The bed is huge and really comfortable and the shower and bathroom are also lovely. Having a kitchen with utensils, hob and microwave meant we could cook in the evenings which is a huge plus.
Breakfast was included in our stay and it was varied and tasty with some western options, fresh noodles and omelettes, fresh fruits and salads, bread, cheese, pastries and amazing coffee and fresh juices.
We used the pool several times (remember your swim caps!) and it was large and really nice for a swim.
The location is great. It's close to the West Lake area. We walked there and back which was about 45mins each way, but it's also very easy to jump in a Didi to venture further around to see the Tiger Springs or Nine Creeks and Misty Forest areas which are really beautiful.
The staff were very helpful. We arrived a little early and they checked us in straight away and very promptly answered all my questions. We asked for a late check-out and we were generously accommodated which was an added bonus.
Oh - and the lobby and hotel smell amazing too!
We will 100% stay here again when we return to Hanghzhou and would highly recommend it to other travellers if you'd like some luxury alongside home comforts.
Oakwood Residence Hangzhou(West Lake District Huanglong Sports Center ）
Hotel near Huanglong Sports Centre, Hangzhou 4.7% of visitors choose this area
Price per night from:US$93
9.4/10
Outstanding
ZzhouyjssmuMy stay at the Greentown Qiandao Lake Resort was absolutely wonderful! The experience was fantastic. The hotel has a beautiful setting, surrounded by the lake on three sides. They offer tandem bike rentals, and cycling around the lake is incredibly pleasant. The lake-facing rooms are spacious and come with a large balcony, perfect for enjoying tea and conversation. The breakfast spread was quite impressive, with a wide variety of options. The infinity pool is stunning, seemingly merging with the Qiandao Lake horizon – truly beautiful. I'll definitely be back!
voco THOUSAND ISLAND LAKE
Hotel near Central Lake District, Chun'an 66.5% of visitors choose this area
Price per night from:US$63
9.4/10
Outstanding
ZZhaiKHygiene: The hotel's hygiene is excellent and very clean, the room was spotless.
Environment: The overall hotel environment is good, the lobby/restaurant area is very comfortable, and the spa environment is particularly great – a wonderful experience! The only slight downside was that our room, a 'Wu You' room, had a view directly facing a row of small dolphin and duck boats in the park, which wasn't very appealing.😅
Service: The service was generally excellent. The butler was very responsive and thoughtfully prepared the room's decor. The hotel's refreshments were good. It would have been an even better experience if they had proactively contacted guests earlier.
Facilities: All the facilities were well-equipped, and they provided airport drop-off service. The food was also delicious.
9.2/10
Very Good
GGuest UserThis place truly has a wonderfully comfortable atmosphere. I brought my six-year-old son, and I could completely let him play on his own without worry. The room was also very satisfying. All the staff were incredibly thoughtful; they'd help and answer every small question. The mushroom house was absolutely fantastic! The restaurant had a great variety of dishes, and the entertainment area had activities for both adults and kids! It was totally relaxing! When it was time to leave, my son was crying and didn't want to go home, haha, it was hilarious. The kind gentleman at the front desk gave him a gift, and then he finally left with a smile. We'll be back in August!
Club Med Urban Oasis Hangzhou Longwu Resort
Hotel near Song City/Zhuantang Town/Zhijiang Tourist Area, Hangzhou 1.7% of visitors choose this area
Price per night from:US$170
9.1/10
Good
DDechuanqianxunThis is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot!
There are two areas I hope can be improved:
1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards.
2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue.
Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!
Wyndham Grand Plaza Royale Hangzhou
Hotel near West Lake Lakeside Area, Hangzhou 15.2% of visitors choose this area
Price per night from:US$102
Frequently Asked Questions
What are some of the best 5 star hotels in Hangzhou?
Whether you are traveling to Hangzhou for business or tourism, Zhongshan West Lake Hotel Hangzhou (from US$66) , Pagoda Hotel Hangzhou West Lake · Wulin Plaza (from US$59) and Elong Hotel Hangzhou WestLake (from US$29) are all popular hotels.
How much for staying at a 5 star hotel in Hangzhou?
For 5 star hotels in Hangzhou, the average price is US$296 on weekdays, and is US$315 on weekends (Friday–Saturday).
What 5 star hotels in Hangzhou are available for spa services?
Want to experience spa treatment after the tired day? Among 5 star hotels in Hangzhou, Elong Hotel Hangzhou WestLake (from US$29), Midtown Shangri-La, Hangzhou (from US$146) and Grand Hyatt Hangzhou (from US$181) have great spa service.
Which 5 star hotels in Hangzhou are good for families?
What are some of the best 5 star hotels in Hangzhou with bar?
If you are looking for 5 star hotels in Hangzhou with great bars, Elong Hotel Hangzhou WestLake (from US$29) , Midtown Shangri-La, Hangzhou (from US$146) and Grand Hyatt Hangzhou (from US$181) are popular choices.
Which 5 star hotels in Hangzhou have a gym?
Want to keep your fitness plan while traveling? Zhongshan West Lake Hotel Hangzhou (from US$66), Pagoda Hotel Hangzhou West Lake · Wulin Plaza (from US$59) and Elong Hotel Hangzhou WestLake (from US$29) provide fitness facilities.
Which 5 star hotels in Hangzhou provide great breakfast?
Zhongshan West Lake Hotel Hangzhou (from US$66), Pagoda Hotel Hangzhou West Lake · Wulin Plaza (from US$59) and Elong Hotel Hangzhou WestLake (from US$29) have delicious breakfast. Book now and start your energetic day with tasty food!
Do any deals available for 5 star hotels in Hangzhou?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 5 star hotels in Hangzhou have a swimming pool?
There are many 5 star hotels in Hangzhou with swimming pool. Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden (from US$174) , Midtown Shangri-La, Hangzhou (from US$146) and Grand Hyatt Hangzhou (from US$181) are perfect options.
Which 5 star hotels in Hangzhou have free Wi-Fi?
Get your Internet connection is essential during traveling. Zhongshan West Lake Hotel Hangzhou (from US$66), Pagoda Hotel Hangzhou West Lake · Wulin Plaza (from US$59) and Elong Hotel Hangzhou WestLake (from US$29) are popular hotels offering free Wi-Fi.
Hangzhou 5-star Hotel Info for Tourists
| Highest price | US$2,228 |
|---|---|
| Lowest price | US$80 |
| Number of reviews | 676,157 |
| Total properties | 201 |
| Weekday Avg. Price | US$296 |
| Weekend Avg. Price | US$315 |
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