"Great hotel and staff very friendly."

"Room was beautifully clean Staff were so friendly and helpful Couldn’t of asked for more"

"cheap hotel for the night. beds weren't th b st but still slept well"

"All staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small. Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full. Breakfast basic to say the least. It was a shame, as once again the staff made our stay."

"One of the quitest hotel ever, i love it. it has a warmth ambient , people so kind. İ would love to visit again."

"The service in the hotel is very poor. When I asked to add a quilt, the waiter showed me a dirty quilt. When I asked to change it, he threw the quilt on the ground and changed the quilt on the ground. The service attitude was extremely poor and the service operation was extremely irregular."

"This hotel is in a really great location, several pubs, restaurants & convenience shops within walking distance. Every staff member was extremely friendly and helpful. The room is basic, but everything was clean. The bed was comfy. Only reason why this wasn’t a 5 star stay was the shower wasn’t very strong, and there was a strange sticky patch on the wall which seemed to be collecting hair."

"Likes to hype its canalside location which is indeed very pretty. Website states unequivocally that food is served until 8pm Friday to Sundays. We were on holiday in a canal boat. They do 4mph flat out so once you choose a pub to aim for, after mid afternoon, you are pretty well committed. We arrived at 7.20pm and all the staff were very surprised that we wanted food since apparently the Landlord always stops serving food at 6pm on Sundays. Obviously 'Landlord' was 'upstairs' and unavailable. My plea that we had relied on their website and now had no way to eat since we could not get to the next or last pub in time was met with verbal shrugs. Lots of apologies but nothing which was helpful. The entirety of the response was that the staff would tell the Landlord, the Internet is not something the staff use and the Landlord uses a website company so it's all somebody else's fault. I fully accept the staff aren't to blame. The Landlord is entirely responsible. Maybe they could have offered us some sandwiches or anything they could rustle up with little effort but alas we were repeatedly told 'sorry but it's the Landlord'. I've no idea what the food is like, but the service is appalling. In the end we managed to get a pizza delivered to the pub car park."

"i like here"