Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 8, 2026|Bed in 6-Bed Mixed Dormitory with Shared Bathroom (Mixed Gender)
Guest UserEverything you need was there: a bedside lamp, curtains, etc. The kitchen and dining area were spacious and fully equipped. I requested a lower bunk when I booked, and even with a 23:00 check-in, they had it ready for me. Close to my stay, I received an email telling me to download an app to complete the check-in process, but when I arrived, they didn't even check the app. Just ignore it!
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Price per night from:HK$240
Posted on Aug 10, 2025
Yasmineeee
My stay at Peppers was fantastic. The hotel is clean, beautiful, and very comfortable, with a great location. Housekeeping was outstanding and kept everything spotless. My expectations were definitely met with the room.
Only two small negatives: the restaurant downstairs is extremely overpriced, and when I called 40 minutes before check-in to see if I could get my parking pass early, I was told no — I’d need to buy a normal ticket and then the pass at check-in, which felt inconvenient.
Overall, I was really happy and would definitely stay here
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Price per night from:HK$844
Posted on Oct 4, 2026|Standard King Room
Guest UserVery Disappointing Stay Not What We Paid For
We booked a Standard King Room expecting a proper king-sized bed, only to arrive and find two single mattresses pushed together. Unfortunately, this turned out to be one of the worst hotel stays we’ve experienced.
The mattresses were uneven, making it extremely uncomfortable to sleep throughout the night. We raised our concerns with the staff, but the only solution offered was to place something between the mattresses, which did little to resolve the issue. To make matters worse, my partner left with back pain as a result of the uncomfortable sleeping arrangement.
What was most disappointing was that we were never informed beforehand that the room would have two single beds joined together. Had we known, we would have reconsidered our booking, as this was certainly not what we paid for.
We genuinely feel we did not receive value for our money or the standard of service we expected. Guests should be made aware of such arrangements before being checked into a room, especially when they have specifically booked a Standard King Room.
Sadly, this experience has left us very disappointed, and I would hesitate to recommend this hotel to others. A comfortable night's sleep is the bare minimum one should expect when paying for accommodation, and unfortunately, that was not our experience.
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Price per night from:HK$936
Posted on Aug 28, 2026|King Studio
Leydi NinoI loved the hotel! It’s new, very beautiful, and the rooms are modern, nice, and very clean. The facilities are also lovely. It has underground parking. The breakfast was also really good, and the price was reasonable. Overall, it was a great experience and I would definitely stay there again. We were also very happy with the price, especially for a brand-new hotel.
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Price per night from:HK$740
Posted on Aug 21, 2026|Grand Twin Room With City View
Guest UserThe hotel is located near the waterfront, offering beautiful sunrise and sunset views. There are plenty of restaurants to choose from nearby, as well as bars and supermarkets, making it an excellent holiday destination.
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Price per night from:HK$1,359
Posted on Mar 23, 2025|Standard King Spa Room
MartinMadladIt was ok, but not more.
The two most important things for me in any hotel are a comfortable bed and a good shower.
the bed was great but the water pressure in the shower was very poor.
Aside from that, there were other issues that I would not expect from a hotel of this standard, carrying the prices it does.
The TV power button did not work, neither did any of the top buttons on the remote.
Once I turned the TV on at the GPO and then on the actual TV itself, I was unable to use the connected DVD player as the buttons to switch to it on the remote did not work.
Breakfast was quite poor. Basically cereal or scrambled eggs with a few other options such as fruit cups, yoghurt and biscuits.
It served my purpose being close to the convention centre, but I doubt I'd stay there again.
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Price per night from:HK$676
Posted on Nov 17, 2025
Guest UserThe staff were so kind,
there were many great restaurants nearby, and it was really nice to take a walk around the lake area.
I would love to visit again.
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Price per night from:HK$1,070
Posted on Jun 22, 2026
PISETH168Really happy with this hotel. It offered excellent value for money — clean, comfortable, and well-equipped without the price tag of a hotel. The staff were helpful and the location made getting around easy.
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Price per night from:HK$950
Posted on Aug 28, 2026|8 Bed Mixed Share Dorm
Guest UserE
The price is quite high for what is offered. The dinner, which is included, is reasonably good, but considering the price per night, I think this is the minimum that could be expected.
However, the breakfast could definitely be improved. It mainly consists of bread, butter, jam, coffee and tea, along with some cereal and milk. Adding fruit, eggs or more variety would make the breakfast much more appealing, especially considering the relatively high price of the room.
As for the room, the shower is unfortunately not very clean. On the positive side, the bed is comfortable, and a shower towel is provided.
However, the blankets are far too small. It is basically just a small throw that is not large enough to properly cover someone who is 1.80 m tall. My feet and part of my shins were left uncovered, with the blanket barely reaching below my knees. A larger and more suitable blanket would definitely be needed.
Overall, there are several areas that could be improved, particularly the breakfast, shower cleanliness and bedding, to make the overall experience more in line with the price being charged.
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Price per night from:HK$274
Posted on Sep 21, 2026|Standard Twin Room
Guest User
A beautiful old building with clean and tidy rooms. Chinatown is right downstairs, offering a fantastic variety of food options. It's incredibly convenient for getting around. The staff are all very friendly.
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Price per night from:HK$949