Posted on Apr 27, 2026|Mandala - Double Deluxe Sea View
vivilovestolaugh
The hotel is beautiful, and the staff are very friendly. We were offered a welcome drink as soon as we entered, and they meticulously explained all the hotel's facilities and services.
The hotel provides a shuttle service to the beach every hour on the hour, with the last one at 5:00 PM. If you prefer to walk, there are about 150 steps down to the beach, where you'll find a convenient beachfront restaurant.
I arrived at hotel on8/9/25 for a 7 night stay it looked good on advert but don't recall ever seeing it . I used to go to Santa Ponsa very very regular but been some years since there .
Its location for a start is just superb . You're walkable to everything . Beach is a bout 200 yards away .
Anyway nice walkway up to door and lovely reception area showing also lovely large dining area to right and again lovely large bar lounge area to left . Young lady at reception warm and welcoming and patient with me ( I have a little voice disability) .
My room was on first floor so apart from taking my suitcase up I never bothered using the two lifts during stay .
My room had two single bed together both good dimensions excellent toilet and shower room to all this and hotel itself lovely and clean . My room did not have sea view but the majority do .
Believe me I had a good wee time on that wee holiday and the hotel made it . Thank you .
Cheers. DONALD .
Excellent value for money. The property is incredibly well-located with direct beach access. Sea views are perfect for watching the sunsets. Above all, the staff are attentive, always available, and ready to help.
The apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion.
When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room.
I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.
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