The hotel facilities are great, and there are many dining options. It's convenient to get to Disneyland, and you can even go there in the evening to watch the fireworks. It's perfect for a family vacation. Highly recommended!
It was within walking distance of the park, which made it easy for a group to use! Going back and forth between the park and the hotel is a bit of a hassle, but for those who don't plan on returning to the hotel, it's a great location. There are also shops nearby that are open late at night, which is very convenient, and overall, it was a hotel with excellent cost performance!
Posted on Jan 11, 2026|Standard View - Two Queen Beds
Guest User
Disneyland Hotel is always a magical place to stay like all the other Disney Parks hotels my family has stayed at. Front Lobby staff always make things so easy and they’re always so welcoming and accommodating. One thing I wanted to point out was one staffer who clearly just works there expecting tips. Edward Chavez helped my family with their bags and not only was rude “I thought you guys were ready, but you’re there just taking pictures” and then expected a tip to the point that he provided his Venmo account to make sure he was compensated. What a blemish in what otherwise is typically a great experience at a Disney Parks hotel.
Hello we arrived earlier than our time and Alexa was very thoughtful and helpful! Our ac unit was not working and we were moved to a bigger room without any extra charges and the ac unit worked well and kept us cool which was a relief because the weather was in the 100s which is very unusual. The complaint I have is the hotel is a bit run down and one of the guest was smoking *** because you could smell it throughout the hallway. I would possibly stay at portofino again but it really needs a renovation staff is very friendly and helpful no complaint with staff!
Because I went to California Disney to book two nights here, it was really close to Disney, and it was almost a quarter of an hour to walk. If you want to compare with the hotel and the like, the facilities are relatively poor, but the bedroom and bathroom are extra spacious and the bed is very comfortable. It was originally for a night's sleep, as a motel is not bad.
The hotel is a bit old but I like the setup as it is a suite. The location is not far from disneyland.
On our forat day hte rooms.wanst cleaned. Every day after, I had to wait for.thwm.to come by and we had to go.outsode the door.for.them.to clean it even then, they did not really clean it to standarda I.whad to ask them to vacuum the floor. They also do not give us 4.towels as what I have reserved. They want us to call the service desk and they come to.del8ver it so not bad. I just think it's ridiculous when the housekeeping itself.reuse to give extra.
I only went.t9 a breakfast once. It looks like they always have the same menu every day.
Overall, it's not that bad. But if they improve the service, that would be a wonderful hotel.
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