"The Shangri-La Baotou is indeed a bit old-fashioned, and the Shang Palace restaurant wasn't up to par, the food wasn't great. Breakfast was decent though. Facilities: The facilities are definitely quite dated. The rooms have a strong 'old-school official' vibe. Hygiene: It was quite clean, and the bathrobes were even placed in dust covers. Environment: The common areas are very good, the lobby is spacious in the usual Shangri-La style. Service: The service was excellent. Happy Hour light meal: This dinner was good, much better than the afternoon tea. The afternoon tea was very perfunctory. Because of this, it was clear that there was no need for executive privileges in Baotou, so I canceled the executive suite at another five-star hotel and booked a newly opened budget hotel instead."

"The slippers in the room were covered with wooden boards. The toilet didn't flush well and the remote control didn't work. The shower faucet was leaking badly. This was the worst experience I've ever had staying here. I was given the worst room."

"The hotel's location is excellent, making dining, shopping, and parking very convenient. The front desk staff were warm and attentive, and the hotel offers great value for money. The rooms are clean and well-arranged, and you can even book a teppanyaki dinner."

"First of all, I would like to give a special thumbs up to the hotel service, which is so considerate, with the service of a five-star hotel. If you don’t eat breakfast, it will be delivered to the room, and fruit will be delivered at noon."

"Room is very big. Hotel comes with AI standards."

"The room facilities are complete and well-maintained, and the hygiene is spotless. The service is attentive and friendly, and they even allowed a late check-out until 3 PM. On the first floor, there's a buffet-style coffee and late-night snack service from Xianmeng, along with afternoon tea. Afternoon tea is from 2 PM to 5 PM, and the late-night snacks are from 8 PM to 11 PM. All items in the room are complimentary."

"There seems to be a communication problem between departments. We tried to book a hotpot dinner for 6 people, but the front desk said it was fully booked for the evening. We left our number to be notified. Dinner starts at 6 PM, and by past 7 PM, we still hadn't received a call. So, we decided to go to the restaurant to check the situation. At the restaurant's reception, the staff asked how many people were in our party and said a 6-person table had just canceled its reservation, and they were about to call us. So, we went in. To our surprise, once inside, there were at least 6 or 7 empty tables for 6 people. We also noticed another 3 consecutive 6-person tables that were empty in another section. Additionally, several 4-person and 2-person tables were also empty. Yet, the front desk had claimed the hotpot was fully booked. Pictures confirm this. If all these empty tables were indeed reserved, why were they still available after 7 PM for a walk-in, while genuine customers like us were left waiting unnecessarily? What kind of reservation system do you have? If these tables weren't reserved, why were both the front desk and the gate staff telling everyone it was fully booked? Don't tell me these empty tables were just vacated by the previous wave of guests. One or two tables, maybe, but it's too much of a coincidence for 7 consecutive tables to have just left. I'm unsure if it's a management issue or if the staff were deliberately messing with customers, but the overall feeling was terrible. Next time I visit Xiangshawan, I definitely won't choose a hotel on the island again."

"During the summer vacation, I took my children to Baotou to travel. I chose the Orange Hotel next to Baotou Museum. Everything was very new. The environmental service was particularly good. The breakfast buffet was very rich and the luggage storage had new facilities. Laundry room, gym card swipe in, better protect the interests of in-house guests. Stay here next time."

"The room is large and clean. There is a large supermarket next to it, which is very convenient for shopping. It is worth recommending. (ToT)(ToT)(ToT)(ToT)(ToT)(ToT)"