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9.3/10
Great
GGuest UserThe hotel is modern and well located across from the (closed) beach. Reception and all other staff are pleasant and helpful. My room was clean, large and airy with a small balcony over a side street - table, 2 chairs and an extendable clothes rail. Bathroom equally clean and spacious, the shower area huge, the water hot, tissues replaced daily.
Breakfast was a good mix for all tastes, items replenished as necessary. I tried the buffet one evening and found that fairly dreadful, apart from the salad bar. Fortunately there are lots of places locally for decent food.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserWhat a fab place. 10-15 mins from airport (€22 taxi) Very central, near to the square, beaches, shops n restaurants. Quiet at night. Large, clean apartments with basic amenities, comfy beds, all you need. Helpful, friendly staff. Lots of places to eat and drink nearby. Debs diner onsite was great prices, top breakfast n good choice of food and Debs n Liz are very friendly n helpful. Everything you need on your doorstep, I’ll be back!
GGuest UserAmazing hotel! The location, at the quieter end of PDC, 5/10 mins from Airport and only €1.40 on local bus (161). Still besides shops, bars & restaurants but with this being an All Inclusive hotel I never had to spent a cent.
Beer, wines, coffee, soft drinks on tap…literally, but has also numerous bars around the place with great service.
Three restaurants, two of which you need to book in advance (Asian & Canarian), food is plentiful and of a very good standard. You could not go hungry!
The cleaning & maintenance team are like a small army, the place is spotless and nothing gets overlooked.
I’d fully recommend!!!
LLloyd88The apartment complex was very tranquil, there werent any noisy guests as it was mostly families.
The apartment itself was very spacious and the bed very comfortable. There is a full kitchen with basic utensils included.
The comms from the property was excellent, make sure to check your emails before check in as the front desk closes at 17:00, the property arranged for us to check in after hours and there were no problems doing so.
Highly reccomend if you want something quiet and affordable ,would definitely go back.
CCraigAmazing stay at these apartments - great location with pool and pool bar which did Estrella in Frozen glasses (big win for me) as well as good selection of food on offer
I had a Seaview room (14) and was spacious and clean with your own balcony
All staff from Reception/Cleaners/Bar Staff were lovely and friendly none could be faulted
I can see why it’s always booked up in advance but if I get a chance would definitely book here again
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
RRaymondA very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive
Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm
Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive
We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years
Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave
Overall good resort large pools
AAnnamaria1956The hostel is in a small street near the center of the city. You only have to walk some 7-8 minutes from the stop Parque viejo of the bus 22 (on weekdays). The nearest stop of the excursion buses is at a distance of 20-25 minutes walking. Supermarket and small bay with restaurants nearby.
I had a double room with bath.
The facilities in the room are very basic but with abundance of place for the clothes and suitcases. Nice terrasse on the third floor. Nights can be noisy if the people in the rooms around are noisy.
Only real problem is the baths, whose floor absorbs the humidity of the shower.