Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 4, 2024
Claresta
Best 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
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Price per night from:CAD 295
Posted on Oct 4, 2023
Louis Connor
Extremely welcoming staff and clean reception area, every member of staff took the time to greet us and smile! The decor is well considered and provides a luxury feel. We were offered a complimentary coffee whilst we waited for our room to be ready. The room has everything you need and we had a lovely view of the Arrecife coast. The beds were comfortable as were the other amenities with bonus points for a great bathroom and powerful shower! Towards the evening we spent time on the top floor in the hotels 'Solarium' which featured a hot tub and more glorious views of the Arrecife coast. We would not hesitate to book again as we found our stay to represent excellent value!
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Price per night from:CAD 152
Posted on Sep 27, 2023
Guest User
We had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
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Price per night from:CAD 169
Posted on Apr 8, 2025
Craig
Amazing stay at these apartments - great location with pool and pool bar which did Estrella in Frozen glasses (big win for me) as well as good selection of food on offer
I had a Seaview room (14) and was spacious and clean with your own balcony
All staff from Reception/Cleaners/Bar Staff were lovely and friendly none could be faulted
I can see why it’s always booked up in advance but if I get a chance would definitely book here again
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Price per night from:CAD 166
Posted on Jan 25, 2025
Guest User
The room was excellent, beds very good size and comfortable. However the staff were a bit pushy towards the end of the stay. 3 staff attempting to come into the room before the check out was quite unpleasant. Other than that which I’m sure doesn’t happen to everyone the stay was excellent
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Price per night from:CAD 235
Posted on Oct 8, 2023
Guest User
The hotel is dated in parts and our room was a little tired although it was a superior room we overlooked wasteland and nort a sunny sea view we expected.
However, the room was clean and the public areas spacious
The staff were friendly and reception efficient
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Price per night from:CAD 165
Posted on Feb 2, 2024
Guest User
Ideally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
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Price per night from:CAD 192
Posted on Jul 23, 2023
MichaelJohn
this hotel is perfect if you want easy way to get to airport the next day. there is a bus stop 5 min walk away, the buses connect all the island. the staff are efficient and polite. they helped me print my boarding pass at no charge. I didn't try the dinner buffet(half a dozen dishes)but looked good for about 18 euros. there is a big map of arrecife on the wall that you can photo and use to get around the city. we had a sea view room,recommended the view is nice.
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Price per night from:CAD 117
Posted on Dec 1, 2025
Guest User
I had a wonderful time at this hotel. For a 2* it had everything I needed and wanted. Lovely palm trees and bougainvillea everywhere.
There were plenty of activities to choose from / sign up to via the Tui App such as aqua aerobics, and sunset yoga, and arts and crafts. The young instructors were lovely and enthusiastic. The evening entertainment was laid back and good fun with quizzes and shows and music.
They very kindly upgraded me to a large sea view room with views across to Fuertaventura. Very much appreciated. I went self catering and the kitchen had all the equipment I needed. No oven but a combi microwave.
The bed was very comfortable. Plenty of storage space and sockets. Pool / beach towel provided.
I had the buffet dinner on my last night and there was so much choice. Very good value for €20.
Would definitely recommend.
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Price per night from:CAD 192
Posted on May 7, 2026
Guest UserThe staff here are wonderful. They gave us an upgrade to a higher room with lovely sea views. Also on the last day they allowed us to keep our room on until the afternoon at no extra charge. The apartments are a good size with nice size balconies too. The pool is heated and cleaned every day. There is a path near the apartments that cuts through to town which takes about 5 minutes to walk.
Plenty of on road parking. A nice little bar at the adjoining camels spring which is where reception is also located.
This is a lovely place to stay and very friendly we would highly recommended
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Price per night from:CAD 212