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9.7/10
Amazing
AAnonymous UserThis hotel is located on the edge of Loch Ness, very beautiful and exquisite. The reception guy is very British butler-like, taking the initiative to greet guests and take them to visit the hotel to book dinner and introduce the use of room windows and other details. The breakfast service staff is also very British waiter gentleman service style, breakfast has a made-to-order and buffet very rich, top-notch. It makes people feel that everything in this small hotel is very well maintained. You can walk to the lake. There are not many restaurant options nearby, the nearest sister restaurant tastes very ordinary and the price is slightly higher.
KK T Richard TanStayed here recently when i was touring Scotland. A very nice hotel. Location quite far from Inverness city centre. There is no expressway to and from this hotel at the airport. So the drive can be slow due to the small roads.
The close proximity to the airport does not present any aircraft noise problem. But I could hear my neighbour's hair dryer.
I like the size of the room and the bathroom. Larger than most hotels. I particularly like the walkin shower as my wife and I can't climb in and out of bath tubs.
The breakfast was great even though the variety of choices may not be as large as other Marriott brands of hotels. Fried eggs need to be ordered. The sunnyside up was the best i have eaten.
The staff were all wonderfully friendly and helpful.
You must register your car to avoid being charged. But I am sure with the many talents in the entire Marriott group, I am sure they can think of a better way to manage the parking system without their customers complaining on Internet.
Overall my wife and I enjoyed our stay.
AAnonymous UserThe hotel is far from the city center, but it is convenient for self-driving and has a good environment. The room is old and old-fashioned, with poor sound insulation, but it is still relatively clean. The breakfast is more English, but also has Scottish characteristics, with several different choices. I had dinner once in the hotel, and it felt average, not worth recommending.
GGuest UserThe room is spacious and clean. The only hiccup was that, at first, we got a room with a double bed despite booking a family room on Trip.com. When I asked the reception staff, she said there was no family room per se in the building, and in the booking that they had, it didn't say that I wanted a family room or how many people would be sleeping in the room. For them, a family room is a room with a double bed and an extra bed. The staff managed to change our room to one with an extra bed ready, so it wasn't a problem.
2205528****I chose a hotel near Loch Ness during the trip in the Highlands. When I checked in, it was drizzling and dark. The driver almost drove to the next door according to the navigation. It didn't seem to be the first time I met. I told us the direction of the hotel friendly. The lights were quickly seen on the dark trail, and the English country villas came into view. The front desk of the hotel was not big, the fire in the front hall was red, and the haze was warm. The room is a separate farmhouse next to the main building. It is on the sandy stone path and opens the door. The temperature of the room is warm and bright, as if returning home.
Open the door in the morning, the fresh air is coming, the morning light is shining, and everything is quiet when looking at the green mountains in the distance. Breakfast must be English style, a single order of a freshly made English country full meal or Benedict is a good choice. Not enough to order a buffet meal. Or croissants or cheese or fruit. It is always so rushed by tourists, and they are on the road after breakfast.
GGuest UserEvening event dinner was at best poor. Starter which should have been hot was cold, main course just warm, the desert had run out by the time our table was served.
The hotel toilets were in need of an attendant checking regularly .
We ended up laughing about it with references to faulty towers.
However our room was beautiful, clean, well presented, the bed was very comfortable. We had a great night sleep.
At breckfast the arm of my chair was loose and lifted up when I would go to move my chair in/out from the table. When I was looking around the continental breckfast counter I could hear a male member of the kitchen staff shouting and swearing using the F word, not at all what I expected from any Hotel.
Lasting impression I would not rush back.
LLishBWe arrived later afternoon Andy received us with biscuits what a warm welcome. It has a homely feel with old school locking key, had a fish supper which compliments to the chef Peter was fabulous, great dinner atmosphere with other guests at restaurant and bar/lounge.
Spacious clean room, quality linen and warm enough one minus next door guy snored through our walls (not hotel's fault).
The hot breakfast was served to order which is fab as it gets to you hot and fresh also avoiding waste and dry dull food. So keep it up guys. And keep getting everyone up early enough.
GGuest UserThe Clansman Hotel is a nice place. We were traveling as a family. The view of the Loch from the dining room was wonderful; our rooms didn't have a view but we were OK with that. The food was excellent - my grandson especially loved the full English breakfast; the lady who checked us in was very friendly. Overall it was a lovely experience.
Thank you.
GGuest UserWe were supposed to stay a night on the 3rd, however due to total disaster with the snow (police closing roads, snow gates shut, buses not running, train cancelled last minute) we were unable to travel and had to cancel the onwards travel plans. We explained the situation providing evidence that it was not possible for us to get anywhere and kindly asked if possible to amend to another date, but were refused.
Stayed in the hotel before, not a bad place, but very disappointed that they had not been more understanding of our already disrupted start of the 2026.
GGuest UserGreat location with easy walk into city centre.
Quiet at night.
Situated right on the River Ness with fabulous views of the river from our room.
Lovely building with lots of original features such as high ceilings, sash windows and wood panelling.
Rooms cleaned and beds made every day.
Lift at hotel.
Nice bar with friendly staff.
Helpful reception team.
Luggage storage given on day of departure.
Twin bedded room allocated which we requested.
Well worth the price and much nicer than modern generic hotels locally.
Will definitely stay here again