Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
106 reviews
8.2/10
1 night
From €117
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9.2/10
Great
DDONGSHENGLocation is in the center of the city, it is very convenient to walk to the Castle Church shopping street, and three cars can be parked in the main hall. Breakfast is very good, Ctrip orders are not early, but the owner said that it is wrong, there should be breakfast. The warm host is very good. The downside is that the room supplies are generally graded and the bathroom is too narrow.
GGeoff_Great staff, nice room, very comfy bed but let down by some grubby stains on the carpet and a previous guests medication and yoghurt left in the fridge. Would stay again though
ZZambeziNot a golfer but chose this place because of the star rating. Takes about 20 minutes to walk into city centre. First room looked over noisy air conditioning units so I was offered two others on a lower floor. Got a peaceful night's sleep with room overlooking car park. Furniture and bathroom door looks like it could do with a lick of paint. Refreshments a little subpar for a luxury hotel. Everywhere else I've stayed had a coffee pod machine. Staff booked an airport taxi for us but forgot the wakeup call. Despite this, I'd say service is quite good.
GGuest UserThis is a convenient and comfortable hotel with a friendly and hardworking staff team. Senior management take note! We stayed for two nights and it looked like the ssme staff were working 24 hours a day!
The only slight negatives about this hotel are that the beds feel tiny. Comfy enough but small. Also, like all Inverness hotels, price per night can be obscene. I refuse to pay more than £70 per night and will not stay here if the price is over £100, which quite often it is.
On the plus side, a very good breakfast buffet is included.
GGuest UserI have stayed in a hotel of this brand before. With such a high price, I really look forward to staying here. The actual room type is relatively old and the facilities are average.
GGuest UserEvening event dinner was at best poor. Starter which should have been hot was cold, main course just warm, the desert had run out by the time our table was served.
The hotel toilets were in need of an attendant checking regularly .
We ended up laughing about it with references to faulty towers.
However our room was beautiful, clean, well presented, the bed was very comfortable. We had a great night sleep.
At breckfast the arm of my chair was loose and lifted up when I would go to move my chair in/out from the table. When I was looking around the continental breckfast counter I could hear a male member of the kitchen staff shouting and swearing using the F word, not at all what I expected from any Hotel.
Lasting impression I would not rush back.
GGuest UserWe were supposed to stay a night on the 3rd, however due to total disaster with the snow (police closing roads, snow gates shut, buses not running, train cancelled last minute) we were unable to travel and had to cancel the onwards travel plans. We explained the situation providing evidence that it was not possible for us to get anywhere and kindly asked if possible to amend to another date, but were refused.
Stayed in the hotel before, not a bad place, but very disappointed that they had not been more understanding of our already disrupted start of the 2026.
GGuest UserGreat location with easy walk into city centre.
Quiet at night.
Situated right on the River Ness with fabulous views of the river from our room.
Lovely building with lots of original features such as high ceilings, sash windows and wood panelling.
Rooms cleaned and beds made every day.
Lift at hotel.
Nice bar with friendly staff.
Helpful reception team.
Luggage storage given on day of departure.
Twin bedded room allocated which we requested.
Well worth the price and much nicer than modern generic hotels locally.
Will definitely stay here again
RRaging_BerserkerThe location is good. It was a solo journey but the place is decent for emergency and quick letting. Although, I would say the service and cleanliness could be better. Only consider this if you're on a budget and you need a quick let in Inverness. However, I'm glad the availability is there.